Avamar: PDM Fails With Error Deploying Proxy

Summary: Avamar: Deploying proxies using the Proxy Deployment Manager (PDM) fails: "Error deploying proxy".

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Symptoms

Deploying proxies using Proxy Deployment manager fails with Error deploying proxy.

For example:

Proxy Deployment Manager Error

Cause

The Avamar Utility node cannot communicate with the ESX host on port 443 during Proxy Deployment.

From the deploymanager.log (in /data01/avamar/var/log/vcs/ /tmp/proxydeploy/vcs/_

2016-05-15T21:57:10.329-0700 TRACE [cTaskExecutor-4][ impl.ConnectionManagerService# closeTicket]: Closing connection manager ticket: ...6c4657958ef8
2016-05-15T21:57:12.503-0700 TRACE [Thread-22 ][ util.VcConnection# keepAlive]: Keep-aliving VC session
2016-05-15T21:57:12.504-0700 TRACE [Thread-22 ][ impl.ConnectionManagerService# sendKeepAlive]: Keep-alive connection manager session: ...0de2820e9fc9
2016-05-15T21:57:12.611-0700 DEBUG [Thread-23 ][ worker.TaskWorker# updateProgress]: Updating task progress: 0
2016-05-15T21:57:12.616-0700 DEBUG [Thread-23 ][ events.VCSEvent# send]: Sending event: template: org.springframework.amqp.rabbit.core.RabbitTemplate@59074829 com.emc.avamar.vmware.vcs.deploymanager.deploy.status_event: com.emc.avamar.vmware.events.VCSEvent@2bf66009
2016-05-15T21:57:13.559-0700 ERROR [pool-8-thread-2][ worker.DeployWorker# run]: Error deploying proxy
java.net.ConnectException: Connection timed out
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.security.ssl.SSLSocketImpl.connect(Unknown Source)
at sun.security.ssl.BaseSSLSocketImpl.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.New(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(Unknown Source)
at com.emc.avamar.vmware.deploymanager.worker.DeployWorker.uploadVmdkFile(DeployWorker.java:917)
at com.emc.avamar.vmware.deploymanager.worker.DeployWorker.run(DeployWorker.java:340)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Resolution

Allow the communication between the Avamar grid and the ESXi hosts on port 443 as mentioned in Avamar for VMware user guide:

Table of required Data Ports

Affected Products

Avamar, Avamar Server
Article Properties
Article Number: 000170718
Article Type: Solution
Last Modified: 29 محرم 1448
Version:  6
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