SRM: Hitachi Device Manager 8.7.7 Collection Not Working

Summary: SRM collection does not work with Hitachi Device Manager 8.7.7 due to REST API differences.

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Symptoms

SRM discovery works. Collection jobs launch but time out.

In the srm hds collection log:

INFO – [2021-04-08 12:14:19 CEST] – Collecting$CollectingJobHook::preparingJob(): Launching collecting configuration HDS-ARRAYS2 for context HDS0(x.x.x.x:*)
INFO – [2021-04-08 12:14:19 CEST] – Collecting$CollectingJobHook::preparingJob(): Launching collecting configuration HDS-SERVERINFO for context HDS0(x.x.x.x:*)
SEVERE – [2021-04-08 12:29:24 CEST] – AbstractStreamHandlerJob::prepareNextStep(): Error executing handler XslStreamTransformer
com.watch4net.apg.ubertext.parsing.StreamHandlerException: Error while transforming stream
Caused by: net.sf.saxon.trans.XPathException: Error reported by XML parser: Read timed out

 

Cause

There is a difference in REST API Management between HDS v8.7.7 and the HDS Support for SRM v4.5.

 

Resolution

Dell is evaluating the requirements to address this issue in upcoming SRM product releases. For the latest information on this issue, contact Dell Customer Service (CS) through the online support site (https://support.emc.com) or by phone. Reference this KB article number.

 

Additional Information

See Engineering tickets srmee-1780 & srs-53230

 

Affected Products

SRM
Article Properties
Article Number: 000188020
Article Type: Solution
Last Modified: 01 صفر 1448
Version:  5
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