Data Domain: DD3300-disken har en hardwarefejl eller en genoprettelig fejl

Summary: På DD3300 og DP4400 genererer diske, der er markeret med PowerEdge RAID-controlleren eller iDRAC, advarsler om EVT-STORAGE-00031 (hardwarefejl) eller EVT-STORAGE-00032 (genoprettelig forudsigende fejl). ...

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Symptoms

Gælder for:

Advarsels-id er:

  • EVT-STORAGE-00031 - Disk has a hardware fault and may need to be replaced.
  • EVT-STORAGE-00032 - Disk has a recoverable fault but may need to be replaced.

Eksempel på CLI-output:

# alert show current

Current Alerts
--------------
Post Time                  Severity   Object                                         Message                                                                    
------------------------   --------   --------------------------------------------   ----------------------------------------------------------------------------
Thu Sep 20 05:11:23 2022   WARNING    Enclosure=1:Disk=10:Cause=Predictive failure   EVT-STORAGE-00032: Disk has a recoverable fault but may need to be replaced.
Thu Sep 20 11:05:43 2022   CRITICAL   Enclosure=1:Disk=10:Cause=NA                   EVT-STORAGE-00031: Disk has a hardware fault and may need to be replaced.  
------------------------   --------   --------------------------------------------   ----------------------------------------------------------------------------
There are 2 active alerts.

Cause

På DDVE-baserede platforme overvåges diskene af den underliggende PowerEdge RAID-controller (PERC) og iDRAC Lifecycle Controller.

  • Enhver diskfejl, fejl eller forudsigende fejl, der registreres af disse komponenter, sendes op ad den virtuelle stak (Hardware → ESXi → DDVE).
  • Systemet genererer derefter den tilsvarende alarm.

Resolution

Udskift enhver disk, der rapporterer en hardwarefejl eller forudsigende fejl.
Kontakt Dell Support eller din autoriserede supportudbyder for at arrangere en udskiftning.

Affected Products

Data Domain, PowerProtect Data Protection Appliance, DD3300 Appliance, PowerProtect DP4400, Integrated Data Protection Appliance Family
Article Properties
Article Number: 000203825
Article Type: Solution
Last Modified: 28 ذو القعدة 1447
Version:  8
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