VxRail: Unable to Log in With VxRail Manager IP Events on vCenter

Summary: Cannot login with @[vxrail manager IP] (vim.event.BadUsernameSessionEvent) events in VCenter > Monitor > Events. This is occurring at least once per day.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Cannot login @[vxrail manager IP] (vim.event.BadUsernameSessionEvent) events in vCenter > Monitor > Events. 
Occurring at least once per day.

The username is blank. The IP address of the source is the VxRail manager.

Screenshot of events showing blank user name

Cause

VxRail manager runs the radar proactive health check once per day. It includes a vxverify health check which includes a certificate verification check. That check includes an API call to the vCenter that is attempted without vCenter credentials.

Resolution

The check is incidental, and not necessary for the proactive health check. The error can be ignored.

Fix:
Upgrade to VxRail 7.0.481 and later or 8.0.201 and later

Affected Products

VxRail Appliance Family, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000211165
Article Type: Solution
Last Modified: 01 ربيع الأول 1448
Version:  4
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