VxRail: How to Resolve CloudIQ not Reporting Correct Last Contact Dates for DYNAMIC_NODE Clusters

Summary: How to resolve CloudIQ not reporting correct Last Contact dates for DYNAMIC_NODE clusters on 7.0.400+.

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Symptoms

Cluster is DYNAMIC_NODE.
VxRail version is 7.0.400+.
ADC is below 1.5.306 (future release with fix)

CIQ last arrival date has not been updated.
CIQ last arrival date not being updated

Cause

The cluster tag changed in 7.0.400+ from 'COMPUTE' to 'DYNAMIC_NODE' and the change was not picked up in ADC.

Resolution

Use KB 000019890 Dell VxRail: How to upgrade ADC manually to upgrade to the latest ADC code.

If the ADC version is below 1.5.306, manually change the scripts:

  • Change to tcserver
vcluster101-vxrm:/home/mystic # su tcserver

 

  • Check if scripts contain 'COMPUTE'
tcserver@vcluster101-vxrm:/home/mystic> grep "'COMPUTE'" /mystic/telemetry/DCManager/ADC/plugins/*.py
/mystic/telemetry/DCManager/ADC/plugins/collect_privileges.py:                    if 'COMPUTE' in cluster_type() and get_cluster_moid_from_config_service() == cluster.entity._moId:
/mystic/telemetry/DCManager/ADC/plugins/collectutil.py:    if 'COMPUTE' in cluster_type():  # compute cluster is supported after AS
/mystic/telemetry/DCManager/ADC/plugins/collectutil.py:    if 'COMPUTE' in cluster_type():  # compute cluster is supported after AS
tcserver@vcluster101-vxrm:/home/mystic>

 

  • Check if the ADC is running and stop it
tcserver@vcluster101-vxrm:/home/mystic> /mystic/telemetry/DCManager/bin/status.sh
adc:adc-api                      RUNNING   pid 2894, uptime 21:33:10
adc:adc-framework                RUNNING   pid 2893, uptime 21:33:10
datapolicy                       RUNNING   pid 2861, uptime 21:33:15
update                           RUNNING   pid 2936, uptime 21:33:04
tcserver@vcluster101-vxrm:/home/mystic> /mystic/telemetry/DCManager/bin/manual_stop.sh
current VXM version +7.0.410
stoping DP......
datapolicy: stopped
stopping ADC......
adc:adc-framework: stopped
adc:adc-api: stopped
7.0.410 >= 7.0.350
current no support DT, since Magnus
stopping UPDATE......
update: stopped
tcserver@vcluster101-vxrm:/home/mystic>

 

  • Make backup of current files to be changed
tcserver@vcluster101-vxrm:/home/mystic> cp /mystic/telemetry/DCManager/ADC/plugins/collect_privileges.py /mystic/telemetry/DCManager/ADC/plugins/collect_privileges.py.bak
tcserver@vcluster101-vxrm:/home/mystic> cp /mystic/telemetry/DCManager/ADC/plugins/collectutil.py /mystic/telemetry/DCManager/ADC/plugins/collectutil.py.bak

 

  • Replace COMPUTE with DYNAMIC_NODE
tcserver@vcluster101-vxrm:/home/mystic> sed -i "s/COMPUTE/DYNAMIC_NODE/g" /mystic/telemetry/DCManager/ADC/plugins/collect_privileges.py
tcserver@vcluster101-vxrm:/home/mystic> sed -i "s/COMPUTE/DYNAMIC_NODE/g" /mystic/telemetry/DCManager/ADC/plugins/collectutil.py

 

  • Check if changed
tcserver@vcluster101-vxrm:/home/mystic> grep DYNAMIC_NODE /mystic/telemetry/DCManager/ADC/plugins/*.py
/mystic/telemetry/DCManager/ADC/plugins/collect_privileges.py:                    if 'DYNAMIC_NODE' in cluster_type() and get_cluster_moid_from_config_service() == cluster.entity._moId:
/mystic/telemetry/DCManager/ADC/plugins/collectutil.py:    if 'DYNAMIC_NODE' in cluster_type():  # compute cluster is supported after AS
/mystic/telemetry/DCManager/ADC/plugins/collectutil.py:    if 'DYNAMIC_NODE' in cluster_type():  # compute cluster is supported after AS
/mystic/telemetry/DCManager/ADC/plugins/collectutil.py:        logger.info('[Collect Utils] Check cluster in vc: cluster type is DYNAMIC_NODE, moid: {}, cluster_moid: {}'.format(
/mystic/telemetry/DCManager/ADC/plugins/collectutil.py:            '[Collect Utils] Check cluster in vc: cluster type is not DYNAMIC_NODE, vsanid: {}, cluster_id {}'.format(
tcserver@vcluster101-vxrm:/home/mystic>

 

  • Start ADC
tcserver@vcluster101-vxrm:/home/mystic> /mystic/telemetry/DCManager/bin/manual_start.sh
environment checking...
initialize database...
Checking supervisor.....
supervisor started!
No config updates to processes
Restarted supervisord
Check python version
Python version is 3+
File replace completed
current VXM version +7.0.410
Starting DP.....
datapolicy: started
Starting ADC.....
adc:adc-framework: started
adc:adc-api: started
7.0.410 >= 7.0.350
Don't support DT anymore for Magnus and Magnus+
Starting UPDATE.....
update: started
tcserver@vcluster101-vxrm:/home/mystic>


Wait for 1+ hour and check if CIQ shows an update (can take longer depending on backend processing).
 

Affected Products

VxRail
Article Properties
Article Number: 000211280
Article Type: Solution
Last Modified: 07 رمضان 1447
Version:  4
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