PowerProtect: Are Custom Changes, other Software, or Scripts allowed on the Appliance

Summary: This article discusses whether custom changes can be made to the operating system on which the PowerProtect server runs.

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Instructions

The PowerProtect environment is sold as an appliance and is carefully specified, tuned, and controlled. This is in order to maintain the integrity and performance of the PowerProtect application and any subsystems which are part of the official PowerProtect product.

Dell does not support the customization of the PowerProtect Appliance. Any changes to the PowerProtect Appliance must be documented in the Dell PowerProtect Documentation to be supported.

Here are some examples of unsupported changes on the PowerProtect Appliance or External PowerProtect components (ex: Search Nodes, Reporting Nodes, VM Direct Engines, etc.):

  • Installation or use of any third-party software
  • Installation of any additional Operating System (OS) packages
  • Modifying the settings of the core OS services
  • Custom scripts or cron jobs
  • Polling the component or OS daemons for custom monitoring and reporting

Additional Information

Here are the general concerns with altering the PowerProtect Appliance.

  • Unexpected physical resource consumption (CPU, memory, disk, or network)
  • Contention with regular PowerProtect processes
  • Increased risk of security vulnerabilities
  • Potential compatibility issues between PowerProtect software and the third-party software, or standard but untested code libraries which the third-party software depends on

Affected Products

PowerProtect Software

Products

PowerProtect Data Manager
Article Properties
Article Number: 000216613
Article Type: How To
Last Modified: 08 شعبان 1447
Version:  4
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