RecoverPoint:CG_NAME、copy_name、RSetX 的快照接口,用于Site_name错误

Summary: [CG_NAME, copy_name, RSetX] for Site_name] 的快照接口:ERROR

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Symptoms

带 XIO 的 RecoverPointclassic
System Status 报告一个或多个 CG 的一个或多个错误


Snap interface of [CG_NAME, copy_name, RSetX] for Site_name]: ERROR
控制日志显示以下错误。
 
2025/03/19 17:04:22.201 - #1 - 9853/8837 - WorkManager: GroupCopy(379087723 SiteUID(0x6dac2f958fab7bc4) 0): Action refreshMaskingGroups failed! value.arrayRvCode() = e_API_FAILURE value.errorStrings() = [Unable to make sense of XML-RPC response from server.  XML-RPC response too large.  Our limit is 4194304 characters.  We got 5131643 characters.  Use XMLRPC_TRACE_XML to see for yourself]
 

Cause

系统的默认响应大小限制为 4 MB(4,194,304 个字符),但服务器返回的响应超过 5 MB(5,130,336 个字符)。因此,无法解析响应,并且 API 调用失败,并显示 e_API_FAILURE。并且该作被标记为繁忙 refreshMaskingGroups

Resolution


解决方法:
1.使用 boxmgmt
2 登录到 RPA。进入 change appliance configuration菜单:[2] 设置 -> [8] 高级选项 -> [3] 一体机配置参数 -> [3] 更改一体机配置参数值
3。输入名称:t_XMLRPCResponseSizeLimit
4。输入值:6291456 


分辨率:

Dell Technologies 工程部门正在调查此问题。目前正在开发永久修复。请联系 Dell Technologies 客户支持中心或您的服务代表寻求帮助,并提供此解决方案 ID。

 

Additional Information


Affected Products

RecoverPoint, RecoverPoint CL, RecoverPoint EX
Article Properties
Article Number: 000309715
Article Type: Solution
Last Modified: 09 ذو الحجة 1447
Version:  2
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