NetWorker: Avinstallering mislykkes på Windows-verten "Én eller flere forutsetninger ble ikke funnet"

Summary: Kan ikke avinstallere eller fjerne NetWorker-programvaren i Windows fra Kontrollpanel

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

  • Kan ikke avinstallere eller fjerne NetWorker-programvaren i Windows fra Kontrollpanel
  • Avinstalleringsveiviseren starter, men fullføres ikke på slutten av prosedyren.
  • Avinstallasjonsloggen rapporterer følgende feil:
[0CD4:0EE4][2026-03-05T14:20:14]i201: Planned package: GSTDBUPGRADE, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: Unregister
[0CD4:0EE4][2026-03-05T14:20:14]i299: Plan complete, result: 0x0
[0CD4:0EE4][2026-03-05T14:20:14]i300: Apply begin
[0CD4:0EE4][2026-03-05T14:20:14]i052: Condition 'JvmFullVersion >= v8.0.000.0' evaluates to false.
[0CD4:0EE4][2026-03-05T14:20:14]e000: Error 0x80004005: One or more pre-requisites were not found: installation failed.
[0CD4:0EE4][2026-03-05T14:20:14]e000: Error 0x80070642: UX aborted apply begin.
[0CD4:0EE4][2026-03-05T14:20:15]i399: Apply complete, result: 0x80070642, restart: None, ba requested restart:  No

Cause

Dette problemet vises hvis Java Runtime Environment (JRE) eller NetWorker Runtime Environment (NRE) som NetWorker bruker, avinstalleres før NetWorker.

Resolution

  1. Installer NetWorker Runtime-miljøet på nytt for NetWorker-versjonen din: NetWorker: Runtime Environment (NRE)-utgivelser
  2. Når NRE er installert, avinstallerer du NetWorker

Affected Products

NetWorker Family, NetWorker
Article Properties
Article Number: 000435901
Article Type: Solution
Last Modified: 16 رمضان 1447
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.