Dell Cyber Recovery CyberSense SUSE OS Upgrade From 12 SP5 to 15 SP4 Failed
Summary: Cyber Recovery CyberSense SUSE OS upgrade from 12 SP5 to 15 SP4 failed with step "zypper up" command.
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Symptoms
zypper up command was not updating packages:

Note: System reboot required.
Backend: classic_rpmtrans
Continue? [y/n/v/...? shows all options] (y): y
Retrieving: libruby2_1-2_1-2.1.9-18.1.x86_64 (SLES12-SP5-Pool)
Failed to provide package libruby2_1-2_1-2.1.9-18.1.x86_64 (SLES12-SP5-Pool). Do you want to retry retrieval?
[SUSE_Linux_Enterprise_Server_x86_64:SLES12-SP5-Pool|plugin:/susecloud?credentials=SUSE_Linux_Enterprise_Server_x86_64&path=/repo/SUSE/Products/SLE-SERVER/12-SP5/x86_64/product/] Can l
x86_64.rpm' from repository 'SUSE_Linux_Enterprise_Server_x86_64:SLES12-SP5-Pool'
History:
- Unsupported URI scheme in 'plugin:/susecloud?credentials=SUSE_Linux_Enterprise_Server_x86_64&path=/repo/SUSE/Products/SLE-SERVER/12-SP5/x86_64/product/'.
- Can't provide ./x86_64/libruby2_1-2_1-2.1.9-18.1.x86_64.rpmCause
After zypper up command failed, Cyber Recovery upgrade from 8.12 version to 8.15 failed as no available repositories.
Resolution
Remove repositories with the below commands:
Zypper mr. -d SLES12 Zypper mr -d SLES-SP5-pool Zypper mr -d SLE-SDK12-SP5pUpdates
Ater removing the repositories, the CyberSense upgrade completed successfully
See the below outputs:
cybersense:~ # zypper mr -d SLES12-SP5-Pool Repository 'SUSE_Linux_Enterprise_Server_x86_64:SLES12-SP5-Pool' has been successfully disabled. cybersense:~ # zypper mr -d SLE-SDK12-SP5-Updates Repository 'SUSE_Linux_Enterprise_Software_Development_Kit_x86_64:SLE-SDK12-SP5-Updates' has been successfully disabled. cybersense:~ #
Products
Cyber Recovery Series, CyberSenseArticle Properties
Article Number: 000459272
Article Type: Solution
Last Modified: 17 محرم 1448
Version: 2
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