Ethernet Connectivity lost during PXE booting using a USB Type-C to Ethernet adapter

Zusammenfassung: Resolving issues with Ethernet or LAN connection lost when PXE boot is used with a USB-C to Ethernet adapter.

Dieser Artikel gilt für Dieser Artikel gilt nicht für Dieser Artikel ist nicht an ein bestimmtes Produkt gebunden. In diesem Artikel werden nicht alle Produktversionen aufgeführt.

Symptome

Ethernet Connectivity lost during imaging

NOTE: A good working knowledge of Windows Imaging deployment using Microsoft SCCM 2012 or MDT 2013 is recommended to this article.

If you are PXE booting your Dell laptop using a USB Type-C to Ethernet adapter (dongle, DA200, WD15 dock, etc.), you may encounter a loss of network connectivity when the computer reboots during the imaging process.

If the adapter is disconnected from the USB Type-C port and reconnected, then you select the try again option, connectivity is restored.

Ursache

This issue is caused due to the RealTek Ethernet driver. Updating the RealTek Ethernet driver to the latest version helps resolve the issue.

Lösung

Updating the RealTek driver 10.12.1007.2016 into the Windows 10 Preboot environment (PE) image for both System Center Configuration Manager (SCCM) 2012 and Microsoft Deployment Toolkit (MDT) 2013 has been a confirmed solution to this issue.

Select this hyperlink to download the latest USB GBD driver and incorporate the updated Ethernet driver into the boot image.

Betroffene Produkte

Dell Adapter USB-C To Ethernet, Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200
Artikeleigenschaften
Artikelnummer: 000144650
Artikeltyp: Solution
Zuletzt geändert: 21 Nov. 2025
Version:  10
Antworten auf Ihre Fragen erhalten Sie von anderen Dell NutzerInnen
Support Services
Prüfen Sie, ob Ihr Gerät durch Support Services abgedeckt ist.