Dependency Error During Uninstall of Dell Data Security

Affected Products:

• Dell Encryption Enterprise
• Dell Data Protection | Enterprise Edition
• Dell Encryption Personal
• Dell Data Protection | Personal Edition
• Dell Encryption External Media
• Dell Data Protection | External Media Edition
• Dell Data Guardian
• Dell Self-Encrypting Drive Manager
• Dell Data Protection | Self-Encrypting Drive Manager
• Dell BitLocker Manager
• Dell Data Protection | BitLocker Manager
• Dell Full Disk Encryption
• Dell Data Protection | Secure Lifecycle
• Dell Data Protection | Cloud Edition
• Dell Endpoint Security Suite Enterprise
• Dell Endpoint Security Suite Pro
• Dell Threat Defense
• Dell Data Protection | Server Encryption
• Dell Data Protection | Security Tools

Affected Versions:

• v8.0.0 and Later

Not Applicable

The following error may be received when uninstalling Dell Encryption Enterprise:

[APPLICATION1] depends on [APPLICATION2]. Uninstall [APPLICATION1], then retry the uninstallation.

Figure 1: (English Only) Dell Encryption Management Agent

These errors are a result of attempting to uninstall an application before uninstalling its dependency. All Dell Data Security components can be uninstalled by using the Dell Data Security Uninstaller. For more information, reference How to Run the Dell Data Security Uninstaller.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.