Dell Unity:PUHC 失敗,ERROR_CODE=platform::check_for_hardware_faults_2
Zusammenfassung: Dell Unity PUHC (升級前執行狀況檢查) 失敗,ERROR_CODE=platform::check_for_hardware_faults_2
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Symptome
Dell Unity PUHC 失敗,ERROR_CODE = platform::check_for_hardware_faults_2
One or more errors have occurred. Follow the instructions provided to correct the problem and try again. Upgrade cannot proceed. -------------------------------------Errors------------------------------------- Platform: Check for hardware faults A power supply hardware fault (AC Power Loss) detected on: spb Action : Check you power cables. If correct, contact your online portal for replacement instructions. ERROR_CODE=platform::check_for_hardware_faults_2|Error|spb Platform: Check for enclosure faults A fault in the DPE enclosure was detected Action : Contact your online portal for corrective instructions. ERROR_CODE=platform::check_for_enclosure_faults_2|Error| --------------------------------------------------------------------------------
Ursache
在升級前執行狀況檢查中,系統會檢查下列元件的硬體狀態:電源供應
器 電池備份單元
風扇
DPE
DAE
平台::check_for_hardware_faults_2 錯誤表示偵測到 DPE 機櫃故障。
在上述範例中,特定問題是在 spb 上偵測到電源供應器硬體故障 (AC 電源中斷)。
器 電池備份單元
風扇
DPE
DAE
平台::check_for_hardware_faults_2 錯誤表示偵測到 DPE 機櫃故障。
在上述範例中,特定問題是在 spb 上偵測到電源供應器硬體故障 (AC 電源中斷)。
Lösung
檢查 GUI 警示和資料收集是否有任何故障的硬體,並視需要進行更換。
在此範例中,DPE 電源供應器 B0 未接收到電源,且已準備好進行更換。
TRiiAGE_full_SPlogs.txt
A 04/29/24 09:53:25.471 espkg 1670066 [INFO] System: PS_MGMT CacheStatus changes from: OK to DEGRADED. B 04/29/24 09:53:28.451 Bus0 Enc0 PowB 1678006 [ERROR] System: Power Supply is Faulted (GenFlt/AcFail ). B 04/29/24 09:53:28.458 espkg 1670066 [INFO] System: PS_MGMT CacheStatus changes from: OK to DEGRADED. B 04/29/24 09:53:48.597 DGSSP 1 [INFO] System: 04/29/2024 09:53:07 | BMC Power Supply Status | PS1_Status | External Fault | Asserted ELOG(632) 0x79 : 0xB800 0x7E : 0x00 0x80 : 0x08 0x01 : 0x80 0x02 : 0x15 0x79 : 0xB800 0x7E : 0x00 0x80 : 0x08 0x01 : 0x80 0x02 : 0x15 0x79 : 0xB800 0x7E : 0x00 0x80 : 0x08 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0800 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x8000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 A 04/29/24 09:54:15.409 DGSSP 1 [INFO] System: 04/29/2024 09:53:06 | BMC Power Supply Status | PSB_Status | External Fault | Asserted ELOG(632) 0x79 : 0xB800 0x7E : 0x00 0x80 : 0x08 0x01 : 0x80 0x02 : 0x15 0x79 : 0xB800 0x7E : 0x00 0x80 : 0x08 0x01 : 0x80 0x02 : 0x15 0x79 : 0xB800 0x7E : 0x00 0x80 : 0x08 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0800 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x8000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 0x79 : 0x0000 0x7E : 0x00 0x80 : 0x10 0x01 : 0x80 0x02 : 0x15 B 04/29/24 09:54:16.285 Health 601f4 [CRIT] User: Power supply DPE Power Supply B0 is not receiving power B 04/29/24 09:54:16.465 Health 60516 [ERROR] User: System dsus017d2-un32 has experienced one or more problems that have had a major impact.
SPB_fbecli_exe_ccollectall.txt
---------------------------------------------------------------- FBECLI> sptime: Current Time: 05/16/24 10:08:26.283 SP TimeStamp: 14267394886ms ---------------------------------------------------------------- FBECLI> spstat: SP B [Passive SP] PEER SP: PRESENT HW Cache Status: DEGRADED Reason: PS Physical memory: SPA(65536 MB), SPB(65536 MB) DPE-MIRANDA 0 (Bus 0, Pos 0) -OK EnclFaultLedStatus: ON EnclFaultLedReason: PS Fault PS A B OK (0214) FLT (0214)
Betroffene Produkte
Dell EMC Unity, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity Hybrid, Dell Unity Operating Environment (OE)Artikeleigenschaften
Artikelnummer: 000228125
Artikeltyp: Solution
Zuletzt geändert: 29 Juli 2025
Version: 4
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