VxRail: Update Failed to Scan Components

The update process failed during Scan Components with error:

Recommended Action:Failed to scan components.

The issue occurs because the Hardware State Manager (HSM) microservice becomes unresponsive or stuck during the update process.

Restart the Hardware State Manager (HSM) microservice to recover the stuck service and allow the vLCM workflow to proceed.

1. Access the VxRail Manager by SSH.
2. Verify the HSM pod status:

kubectl get pods | grep hsm

3. Restart the HSM microservice by deleting the pod:

kubectl delete pod hsm-cc76b8d86-h2rmt

4. Confirm that the new HSM pod is running:

kubectl get pods | grep hsm

5. Retry the VxRail upgrade process from the VxRail Manager Plug-in.