Article Number: 000123883
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For help with video or display issues such as: no video or no display, blank or black screen, flickering, resolution or color issues, horizontal or vertical lines, etc. refer to an expanding section below.
The key features of Dell P2419H monitor are:
This section provides some specifications of the Dell P2419H monitor. To learn more about the specifications of Dell P2419H monitor, see the User Guide at the Dell Manuals website.
|Panel technology||In-plane Switching, TFT LCD|
|Maximum resolution||1920 x 1080 at 60 Hz|
|Viewing angle||178° (vertical and horizontal) typical|
|Contrast ratio||1000 to 1 (typical)|
|Response time||8 ms (Normal)
5 ms (Fast)
|Color gamut||72% (CIE1931)
NOTE: Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards.
|Color depth||16.7 million colors|
|Ports and connectors||
Ensuring that your Dell monitor is setup properly - assembling the monitor stand and setting up the monitor ergonomically, connecting the cables and organizing them, will only help make the viewing experience the best it possibly can be.
The standard monitor stand is detached when the monitor is shipped from the factory. To learn more about attaching the standard monitor stand, see the Setting Up the Monitor section in the User Guide of your Dell P2419H monitor.
To learn how to setup any other stand with a monitor, see the respective stand setup guide for setup instructions.
Where you put your monitor is almost as important as what model you buy. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes), with the top edge of the screen at eye level when you’re sitting comfortably. You may need to adjust your chair height or the height of the monitor to achieve this.
To connect your Dell P2419H monitor to your PC:
To learn more about connecting your monitor to the PC, see the Dell knowledge-base article How do I connect a monitor to a PC?.
Use the buttons at the bottom of the monitor to access the On-Screen Display (OSD) menu of the monitor. To access the On-Screen Display (OSD) menu, press Button 3 (Figure 1) at the bottom of the monitor.
To learn more about how to use the On-Screen Display (OSD) menu, see the Operating Your Monitor section in the User Guide of Dell P2419H monitor.
|Button 1||Shortcut key/Preset Modes||Use this button to choose from a list of preset modes|
|Button 2||Shortcut key/Input source||Use the buttons to adjust the volume or change the Input source|
|Button 3||Menu||Use the Menu button to launch the On-Screen Display (OSD) menu|
|Button 4||Exit||Use this button to go back to the previous menu or exit the OSD menu|
|Button 5||Power On/Off button (with LED indicator)||Solid white light indicates the monitor is On and fully functional. Blinking white light indicates the power save mode|
Resetting a monitor to factory defaults can help resolve many video or display issues. To reset your Dell P2419H monitor to factory default settings, follow these instructions:
If your Dell monitor has a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities, running a diagnostic test will help determine if the Dell monitor is functioning normally. To learn more about diagnostic options on a Dell monitor, see the Dell knowledge-base article How do I run diagnostics on a Dell monitor?
It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios:
Your Dell P2419H Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
Your Dell P2419H monitor has a built-in diagnostic tool that helps to determine if the screen abnormality you are experiencing is a problem with the monitor or with the video card on your computer.
When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade etc., it is always a good practise to isolate the monitor by running the Built-In Diagnostics.
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information, see the Dell knowledge-base article Dell LCD Monitor Pixel Guidelines.
This section provides information on troubleshooting steps that can help resolve the most common issues with the Dell P2419H monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors, see the Dell knowledge-base article How to Troubleshoot Display or Video Issues on a Dell Monitor.
|Common Problem||What User Experiences||Possible Solution|
|No Video - Power LED Off||No picture||
|No Video - Power LED On||No picture or no brightness.||
|Poor Focus||Picture is fuzzy, blurry or ghosting.|
|Shaky/Jittery Video||Wavy picture or fine movement.|
|Missing Pixels||LCD screen has spots.||
|Stuck-On/Off Pixels||LCD screen has bright spot.|
|Brightness Problems||Picture too dim or too bright.|
|Geometric Distortion||Screen not centered correctly.||
When using DisplayPort input, the positioning adjustments are not available.
|Horizontal/Vertical Lines||Screen has one or more lines.||
When using DisplayPort input, the positioning adjustments are not available.
|Synchronization Problems||Screen is scrambled or appears torn.||
|Safety-Related Issues||Visible signs of smoke or sparks.||
|Intermittent Problems||Monitor malfunctions on and off.||
|Missing Color||Picture does not have color.||
|Wrong Color||Picture color is not good.||
|Image Retention from a Static Image Left on the Monitor for a Long Period||Faint shadow from the static image appears on the screen.||
|Screen image is too small||Image is centered on screen, but does not fill entire viewing area|
|No Input Signal when user controls are pressed||No picture, the power LED light is white||
|The picture does not fill the entire screen||The picture cannot fill the height or width of the screen||
|Troubleshooting USB Issues|
|Specific Symptoms||What User Experiences||Possible Solution|
|USB interface is not working||USB peripherals are not working||
|High Speed USB 3.0 interface is slow||High Speed USB 3.0 peripherals working slowly or not working at all||
|Wireless USB peripherals stop working when a USB 3.0 device is plugged in||Wireless USB peripherals responding slowly or only working as the distance between itself and its receiver decreases||
Using Windows Display Settings
In Windows 7, Windows 8, Windows 8.1 and Windows 10:
Using Nvidia Control Panel
To change the resolution using the Nvidia Control Panel:
Using AMD Catalyst Control Center
To change the resolution using the AMD Catalyst Control Center:
To reset the Dell P2419H Monitor to factory defaults, see the Reset to Factory Settings section of this article.
The Dell P2419H monitor has two built-in diagnostics that are available:
To learn how to run a diagnostic test, see the Running Diagnostics on Dell P2419H Monitor section of this Dell knowledge-base article.
The Troubleshooting section of this Dell knowledge-base article provides information on troubleshooting common issues with the Dell P2419H monitor. The section has troubleshooting steps on how to resolve power issues, video issues, color or clarity issues, distortion issues, horizontal or vertical lines, brightness issues or pixel issues etc,.
To navigate the On-Screen Display (OSD) menu, use the buttons on the monitor. The monitor control buttons are usually on the right side , either on the side, front or bottom of the monitor. To access the On-Screen Display (OSD) menu, press Button 3 on the monitor.
For more information on using the On-Screen Display (OSD) menu and different menu options, see the Operating Your Monitor section in the User Guide of your Dell P2419H monitor..
More information and support for your Dell monitor, desktop, laptop, or tablet screen can be found on our Monitor Support site.
Out of warranty? No problem. Visit the Dell.com/support website and enter your Dell Service Tag and view our offers.
19 Nov 2021