Article Number: 000130154
Data loss after a motherboard with an embedded Solid State Drive (SSD) or embedded Multi-Media Card (eMMC) is replaced.
Some Dell computers have Solid State Drive (SSD) or Multi-Media Card (eMMC) data storage that is embedded on the motherboard.
The following computers listed in Table 1 utilize an on-board storage where the Solid State Drive (SSD) or Embedded Multi-Media card (eMMC) is part of the motherboard assembly. In the event your computer requires a motherboard replacement, all data stored locally on your computer will be lost and will no longer be recoverable.
Table 1. Computers with embedded storage:
| Computers with storage embedded into the motherboard | ||
|---|---|---|
| XPS | Latitude | Inspiron |
| XPS 7390 2-in-1 | Latitude 3140* | Inspiron 3162 |
| XPS 9310 2-in-1 | Latitude 3189* | Inspiron 3164 |
| XPS 9315 | Latitude 3190* | Inspiron 3168 |
| Latitude 3190 2-in-1* | Inspiron 3169 | |
| Inspiron 3195 2-in-1 | ||
| Inspiron 3452 | ||
| Inspiron 3482 | ||
| Inspiron 3582 | ||
* Latitude computers have M.2 removable storage options in addition to embedded storage.
Dell recommends that you backup your data on the computer regularly to prevent any potential data loss after a service incident.
Inspiron 11 3162/3164, Inspiron 11 3168, Inspiron 11 3169, Inspiron 3195 2-in-1, Inspiron 3452, Inspiron 3482, Inspiron 3582, Latitude 3189, Latitude 3190 2-in-1, Latitude 3190, XPS 13 7390 2-in-1, XPS 13 9310 2-in-1, XPS 13 9315
03 Jan 2023
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