Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Veeam 9.5 update 4 DDBoost backup jobs are failing after upgrade to DDOS 7.1.0.5

Summary: Veeam 9.5 update 4 backups fails after upgrading to DDOS 7.1.0.5.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms



Veeam 9.5 DDBoost Plugin: 3.3.1.3-597934 Backup Failures after upgrading to DDOS 7.1

The error is Error: Failed to call RPC function 'DDBoostFcReadFile': calling system(), returns nonzero. Err: 5040. Failed to read data from the file

Cause

Veeam Backup 9.5 DDBoost Plugin: 3.3.1.3-597934, not supported with DDOS 7.1.

Resolution

Upgrade Veeam to V10 with the 3.4 boost libraries.

Article Properties


Affected Product

Data Domain

Product

Data Domain, DD OS 7.1

Last Published Date

20 Nov 2020

Version

2

Article Type

Solution