VxRail: Satellite Node Upgrade Failed With an Incompatible Error

Summary: This article explains when a satellite node upgrade failed with the error incompatible with the current version. This happens due to the satellite node version not being defined in the VxRail managers supported node add version list. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

If the cluster-managed folder has a satellite node that is running on version below the clusters system version. When a satellite node upgrade is performed, the upgrade precheck may fail with an error: incompatible with current version.

Error message "incompatible with current version" on vSphere Client

Check the VxRail Node Addition Matrix. The satellite node version may not be listed in the supported node addition versions for the current cluster version.

In the screenshot above, the satellite node version is 7.0.320, it is not supported to be added into a 8.0.200 cluster according to the VxRail Node Addition Matrix.

Cause

VxRail manager has defined node baseline files to determine whether a node running a lower version of VxRail can be added into a VxRail cluster or not.

If a nodes version of VxRail is not supported by the clusters version, the VxRail manager will not define the baseline file for that version.

The satellite node upgrade process performs a precheck to see if the node version is compatible with the cluster version. One of the ways it does this is by using the same rules as the node addition matrix.

So if a certain node version cannot be added into the cluster, the same version satellite node upgrade precheck will also report an incompatible error.

This restriction will be deleted in a future VxRail release.

Resolution

If you find the satellite node version is listed in the supported node addition versions, then this article does not apply to your problem, engage Dell Technical Support to troubleshooting the satellite node upgrade issue.

If your problem symptom matches this article, then engage Dell Technical Support to perform a workaround to upgrade the incompatible satellite node.

Affected Products

VxRail, VxRail Appliance Series, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F, VxRail E665N, VxRail P570 , VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S570, VxRail S670, VxRail V Series Nodes, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760 ...
Article Properties
Article Number: 000219121
Article Type: Solution
Last Modified: 16 Apr 2026
Version:  5
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