Command | Configure: How to stop WMI, SMBIOS related onscreen errors when using the CCTK tool in a WinPE Environment

Summary: This article resolves an issue where using the CCTK Command | Configure tool in a WinPE environment causes WMI / SMBIOS related error messages.

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Symptoms

The following article deals with resolving an issue were using the CCTK Command | Configure tool in a WinPE environment causes WMI and SMBIOS-related error messages.


 

Dell's Command | Configure CCTK tool causing WMI and SMBIOS error messages

 

Is the Dell Command | Configure command-line tool CCTK.exe returning one of the following errors when you attempt to run it under a WinPE environment? Follow the instructions in section 2 to resolve this issue.

Onscreen Errors

  • CoCreateInstance() failed for locator
  • GetWMISMBIOSTable: NULL pointer to SMBIOS Entry specified.
  • GetWMISMBIOSVersion: null pointer passed as pSmbios. getSmbiosTable():
  • GetWMISMBIOSData returned 0 for buffer size. CoCreateInstance() failed for locator
  • GetWMISMBIOSTable: NULL pointer to SMBIOS Entry specified.
  • GetWMISMBIOSVersion: null pointer passed as pSmbios. getSmbiosTable():
  • GetWMISMBIOSData returned 0 for buffer size.

Acronym Meanings

  • CCTK: Dell Client Configuration Toolkit
  • WMI: Windows Management Instrumentation
  • SMBIOS: System Management BIOS
  • WinPE: Windows Preinstallation Environment


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Resolution

 

How to stop Dell's Command | Configures CCTK tool causing WMI and SMBIOS error messages

 

The reason the onscreen errors occur is that there is a required WMI package WinPE-WMI that is required for CCTK.exe to run. It is not included when creating the WinPE media using the Microsoft Assessment and Development Kit (ADK) by default.

You can use the appropriate batch file that is supplied by Dell with the CCTK tool:

_x86)64)winpe_10.bat

"%DISM%" /image="%WINPEPATH%"\mount/Add-Package/PackagePath:"%ADKTOOKS%\WinPE_OCs\winpe-wmi.cab

Or use the following link, which is a detailed guide by Microsoft on how to add this package:


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Article Properties


Last Published Date

21 Feb 2021

Version

3

Article Type

Solution

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