Article Number: 497165

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VNX: Event Number 3e8 Severity Error (Dell EMC Correctable)

Primary Product: VNX/VNXe Family

Product: VNX/VNXe Family more...

Last Published: 19 Mar 2020

Article Type: Break Fix

Published Status: Online

Version: 5

VNX: Event Number 3e8 Severity Error (Dell EMC Correctable)

Article Content

Issue


NAVICIMOM process got restarted from Event Number 3e8:

3e8 DynStrings:NAVICIMOM.exe0.0.0.05408b664MSVCR80.dll8.0.50727.49274a2752ff40000015000046b45a3401d10ab9cc6a4489C:\EMC\ManagementServer\7.32.30.3.18.1\ECOMCIMOM\bin\system\NAVICIMOM.exe Application Error
Cause
NAVICIMOM process restarted from a recovered error and with a NAVICIMOM dump file created.
 
Resolution
Require VNX OE code upgrade for picking up fix, this issue is fix in the next VNX OE code release.

Note: Contact Dell EMC Customer Support Center or your service representative quoting this article ID if do require further assistance or additional information.
 
Notes

This issue only affect VNX OE R32 (VNX1) code release.

NAVICIMOM process restart does not impact hosts I/O operation.



SP log
11/11/15 15:57:46                       3e8 DynStrings:NAVICIMOM.exe0.0.0.05408b664MSVCR80.dll8.0.50727.49274a2752ff40000015000046b45a3401d10ab9cc6a4489C:\EMC\ManagementServer\7.32.30.3.18.1\ECOMCIMOM\bin\system\NAVICIMOM.exe Application Error
11/11/15 15:59:46 SvcCtrlMgr           1b7c The Windows Error Reporting Service service entered the stopped state.
11/11/15 15:59:49 K10Governor      41000005 Process NaviCimom exited with return code 3

NAVICIMOM dump file
11/11/2016  04:00 PM        119,627,917 NAVICIMOM.exe.1336.dmp.zip
11/11/2016  04:00 PM       119,780,189 cimom_hardware_exception.dmp.zip

Issue


NAVICIMOM process got restarted from Event Number 3e8:

3e8 DynStrings:NAVICIMOM.exe0.0.0.05408b664MSVCR80.dll8.0.50727.49274a2752ff40000015000046b45a3401d10ab9cc6a4489C:\EMC\ManagementServer\7.32.30.3.18.1\ECOMCIMOM\bin\system\NAVICIMOM.exe Application Error
Cause
NAVICIMOM process restarted from a recovered error and with a NAVICIMOM dump file created.
 
Resolution

Require VNX OE code upgrade for picking up fix, this issue is fix in the next VNX OE code release.

Note: Contact Dell EMC Customer Support Center or your service representative quoting this article ID if do require further assistance or additional information.
 

Notes

This issue only affect VNX OE R32 (VNX1) code release.

NAVICIMOM process restart does not impact hosts I/O operation.



SP log
11/11/15 15:57:46                       3e8 DynStrings:NAVICIMOM.exe0.0.0.05408b664MSVCR80.dll8.0.50727.49274a2752ff40000015000046b45a3401d10ab9cc6a4489C:\EMC\ManagementServer\7.32.30.3.18.1\ECOMCIMOM\bin\system\NAVICIMOM.exe Application Error
11/11/15 15:59:46 SvcCtrlMgr           1b7c The Windows Error Reporting Service service entered the stopped state.
11/11/15 15:59:49 K10Governor      41000005 Process NaviCimom exited with return code 3

NAVICIMOM dump file
11/11/2016  04:00 PM        119,627,917 NAVICIMOM.exe.1336.dmp.zip
11/11/2016  04:00 PM       119,780,189 cimom_hardware_exception.dmp.zip

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First Published

Fri Mar 10 2017 03:35:15 GMT

First Published

Fri Mar 10 2017 03:35:15 GMT

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