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Dell PremierColor cannot change the color gamut on XPS 9570/7590 and Precision 5530/5540 notebooks

Summary: Information on resolving a color gamut issue with the PremierColor application on the XPS 7590/9570 and Precision 5530/5540 notebooks.

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Article Content


Symptoms

Symptom

PremierColor users report that when changing the color gamut setting, for example from sRGB (Standard RGB) to Adobe RGB (Red Green Blue), the color on the screen doesn’t change.

SLN317023_en_US__1PremierColor_setup_BK

(Figure.1 PremierColor First-Time Setup)

Affected systems

SLN317023_en_US__2XPS_7590_BK

(Figure.2 XPS 7590)

SLN317023_en_US__3Precision_5530_XPS_9570_BK

(Figure.3 XPS 9570/Precision 5530)

SLN317023_en_US__4Precision_5540_BK

(Figure.4 Precision 5540)

 

Resolution

Solution

Updating the Intel Graphics driver to the latest version will help resolve the issue. To download and install the latest update:

  1. Browse to the Dell Drivers & downloads page:

  2. Ensure you have the correct System Type set

  3. Select the Operating System

  4. Under Category, select Video

  5. Locate the latest Intel UHD Graphics Driver

  6. Click Download and save the file to your computer

  7. Open File Explorer and browse to the location where the downloaded file is saved

  8. Double-click the graphics setup file and follow the on-screen instructions to complete the installation process


Article Properties


Affected Product

Precision 5530, Precision 5540, XPS 15 7590, XPS 15 9570

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution

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