Article Number: 000186935
Some Virtual Reality (VR) games may crash or fail to run on select Dell computers with Intel 11th Generation processors (CPU) such as i5, i7, or i9-11xxx that support hardware acceleration of Secure Hash Algorithm (SHA) instruction extensions. This only happens when the computer is connected to the Internet while playing VR games.
This issue is caused due to the Secure Hash Algorithm (SHA) instruction extensions.
Disconnect the computer from the Internet (WiFi or Ethernet) before launching virtual reality (VR) games to play.
Use the Windows operating system environment variables to disable the use of SHA instruction extensions. Follow the steps mentioned below.
Edit the system environment variablesand click Open (Figure 1).
Figure 1: Edit the system environment variables.
Figure 2: Environment Variables.
Figure 3: Create an environment variable.
OPENSSL_ia32cap. In Variable value, type
~0x20000000, and then click OK (Figure 4).
Figure 4: New system variable entry.
Alienware Aurora R12, Alienware m15 R6, Alienware x15 R1, Alienware x17 R1, Dell G15 5511, OptiPlex 5090, OptiPlex 7090, Precision 7560, Precision 5760, Precision 7760, Precision 3650 Tower, XPS 17 9710, XPS 8940
15 Jun 2021