Dell Unity：在集中式 ESRS 安全遠端服務註冊期間0x6400b76錯誤代碼的另一個原因

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在 Unity 上設定集中式 ESRS，失敗並傳回錯誤代碼 0x6400b76：

From the Unity ESES log, we could found the ESRS gateway replied 500 error 'An error has occurred while adding device with SN CKMuuuuuuuuuuu Product Type UNITY',
Tue Jun 25 03:27:48 2019 ESRS_VE.pl:31458: REST client constructor host: https://g.g.g.g:9443/
Tue Jun 25 03:27:48 2019 ESRS_VE.pl:31458: About to enter pre action eVE state.
Tue Jun 25 03:27:48 2019 ESRS_VE.pl:31458: Skip the pre action state check since it's not a integrated only action.
Tue Jun 25 03:27:48 2019 ESRS_VE.pl:31458: Creating ESRS VE REST request for ACTION_ADD
Tue Jun 25 03:27:49 2019 ESRS_VE.pl:31458: Base url for ACTION_ADD is: esrs/v1/devices/UNITY/CKMuuuuuuuuuuu
Tue Jun 25 03:27:52 2019 ESRS_VE.pl:31458: Add/Modify Device Request: esrs/v1/devices/UNITY/CKMuuuuuuuuuuu
Tue Jun 25 03:27:52 2019 ESRS_VE.pl:31458: Headers: $VAR1 = {
'Accept-Charset' => 'UTF-8',
'Content-Type' => 'application/json',
'Accept' => 'application/json; charset=UTF-8',
'Authorization' => 'account@cccc.com:****************'
};

Tue Jun 25 03:27:52 2019 ESRS_VE.pl:31458: Content: { "ipAddress" : "u.u.u.u" }
Tue Jun 25 03:27:56 2019 ESRS_VE.pl:31458: Response code: $VAR1 = '201';

Tue Jun 25 03:27:56 2019 ESRS_VE.pl:31458: Response content: $VAR1 = '{"message":"An error has occurred while adding device with SN CKMuuuuuuuuuuu Product Type UNITY","serialNumber":"CKMuuuuuuuuuuu","gatewaySerialNumber":"ELMESRggggggRF","veType":"Connected","model":"UNITY","responseCode":500}';

Tue Jun 25 03:27:56 2019 ESRS_VE.pl:31458: Saving ADD metadata
Tue Jun 25 03:27:56 2019 ESRS_VE.pl:31458: Decoded response: $VAR1 = {
'veType' => 'Connected',
'responseCode' => 500,
'message' => 'An error has occurred while adding device with SN CKMuuuuuuuuuuu Product Type UNITY',
'model' => 'UNITY',
'gatewaySerialNumber' => 'ELMESRggggggRF',
'serialNumber' => 'CKMuuuuuuuuuuu'
};

請參閱 KB 文章 Dell Unity：集中式 ESRS 註冊失敗錯誤代碼 0x6400b76 ，以瞭解相同的錯誤代碼0x6400b76 （但問題不同）。（可能需要 Dell 支援登入才能檢視此文章）

嘗試使用 Servicelink 網站新增 Unity 時，會顯示錯誤：「Error occurred while attempting to validate the site id.」（在服務連結上新增 Unity 僅供測試之用）。

這是因為網站 ID 設定問題所導致。

依序號「CKMuuuu」檢查以下連結中的 ESRS 網站 ID 資訊。
https://srssdsreports.cfcd.isus.emc.com/

我們發現有兩個網站 ID 連結，但狀態並非為「安裝」。

我們必須聯絡客戶團隊或現有使用者群團隊進行修正。

要求是僅保留一個連結至 Unity 的網站 ID，且狀態應為「安裝」。