How to Enable and Disable the Firewall for Dell Security Management Server Virtual

Summary: Learn to disable and enable the Dell Security Management Server Virtual (formerly Dell Data Protection Virtual Edition) firewall with these instructions.

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Instructions

This article provides the steps for enabling and disabling the firewall for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).

Affected Products:

  • Dell Security Management Server Virtual
  • Dell Data Protection | Virtual Edition

Affected Versions:

  • 8.0.X and later

Affected Operating Systems:

  • Linux

The firewall function for Dell Security Management Server Virtual varies between v9.11.0 and Later and v8.2.0 to 8.10.1. Click the appropriate version for more information. For versioning information, reference How to Identify the Dell Data Security Server Version.

v9.11.0 and later

The firewall status of Dell Security Management Server Virtual may be Enabled or Disabled. Click the appropriate process for more information.

  1. Log in to the Dell Security Management Server Virtual administration console using the default administrator (delluser) credentials.
    Dell Security Management Server Virtual administration console
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Type su dellsupport and then press Enter.
    Switch user
  4. Type the Password for dellsupport and then press Enter.
    Password
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: dellsupport
      • Password: dellsupport
    • An administrator can change the default password within the product’s virtual appliance menu.
  5. In the virtual appliance shell menu, type sudo ufw enable and then press Enter.
    Enabling the firewall
  6. Type exit and then press Enter to log out of dellsupport.
    Exit
  7. Type exit and then press Enter to log out of the shell.
    Exit
  1. Log in to the Dell Security Management Server Virtual administration console using the default administrator (delluser) credentials.
    Dell Security Management Server Virtual administration console
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Type su dellsupport and then press Enter.
    Switch user
  4. Type the Password for dellsupport and then press Enter.
    Password
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: dellsupport
      • Password: dellsupport
    • An administrator can change the default password within the product’s virtual appliance menu.
  5. Type sudo ufw disable and then press Enter
    Disabling the firewall
  6. Type exit and then press Enter to log out of dellsupport.
    Exit
  7. Type exit and then press Enter to log out of the shell.
    Exit
    Caution: The firewall should only be disabled temporarily. Dell does not recommend leaving the firewall disabled. Reference the Enable instructions for information about re-enabling the firewall.

v8.2.0 to 8.10.1

The firewall status of Dell Security Management Server Virtual may be Enabled or Disabled. Click the appropriate process for more information.

  1. Log in to the Dell Enterprise Server Virtual administration console using the default administrator (ddpuser) credentials.
    Dell Enterprise Server Virtual administration
    Note:
    • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
      • Username: ddpuser
      • Password: ddpuser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Type su ddpsupport and then press Enter.
    Switch user
  4. Type the Password for ddpsupport and then press Enter.
    Password
    Note:
    • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
      • Username: ddpsupport
      • Password: ddpsupport
    • An administrator can change the default password within the product’s virtual appliance menu.
  5. In the virtual appliance shell menu, type sudo ufw enable and then press Enter.
    Enabling the firewall
  6. Type exit and then press Enter to log out of ddpsupport.
    Exit
  7. Type exit and then press Enter to log out of the shell.
    Exit
  1. Log in to the Dell Enterprise Server Virtual administration console using the default administrator (ddpuser) credentials.
    Dell Enterprise Server Virtual administration
    Note:
    • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
      • Username: ddpuser
      • Password: ddpuser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Type su ddpsupport and then press Enter.
    Switch user
  4. Type the Password for ddpsupport and then press Enter.
    Password
    Note:
    • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
      • Username: ddpsupport
      • Password: ddpsupport
    • An administrator can change the default password within the product’s virtual appliance menu.
  5. Type sudo ufw disable and then press Enter
    Disabling the firewall
  6. Type exit and then press Enter to log out of ddpsupport.
    Exit
  7. Type exit and then press Enter to log out of the shell.
    Exit
    Caution: The firewall should only be disabled temporarily. Dell does not recommend leaving the firewall disabled. Reference the Enable instructions for information about re-enabling the firewall.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000123814
Article Type: How To
Last Modified: 18 Dec 2024
Version:  13
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