How to Get Support for Dell Command Update

Summary: This article covers how to obtain support for Dell Command | Update.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Affected Products:

  • Dell Command | Update

Dell Command | Update is a one-to-one stand-alone utility that enables a simplified process to manage updates for Dell client computers. With Dell Command | Update, devices can stay-up-to-date and secure with the latest drivers, BIOS, firmware, and applications.

Dell Command | Update provides:

  • An easy-to-use UI, which helps to identify, apply, and schedule the required updates for client computers.
  • An easy-to-use CLI, which can be used to automate driver installations and updates.

Self-Help Options

Most technical information can be found by referencing the:

Self-Help Options

Most technical information can be found by referencing the Dell Knowledge Base.

To obtain support:

  1. Go to https://www.dell.com/support/home
  2. To the right of the page, select Contact Support and then click either:
    • Contact Technical Support: If you have a Dell service tag available
    • Contact Order Support: If you do not have a Dell service tag, and need assistance gaining access to the software.

Click Contact Us
(English Only)

  1. Click Enter service tag.

Identify your device
(English Only)

  1. Type your Service Tag and then click Submit.

Enter your Service Tag and click Submit
(English Only)

  1. Confirm your model and Service Tag and click Next.

Confirm your model and service tag
(English Only)

  1. From the drop-down menu, select Software and 3rd party applications and then click Next.

Select Software and 3rd party applications
(English Only)

  1. Select an available contact option.

Select contact option
(English Only)

  1. Type your Order Number and then click Find My Order.

Click Find My Order
(English Only)

  1. To the right of the page, click Contact Customer Support.

Click Contact Customer Support
(English Only)

  1. From the drop-down, select Missing Items.

Select Missing Items
(English Only)

  1. Select an available contact option.

Select contact option
(English Only)

Note:
  • Contact options may differ by your region.
  • Reference this article (000188829) when contacting technical support.

Affected Products

Dell Command | Update
Article Properties
Article Number: 000188829
Article Type: How To
Last Modified: 06 Oct 2025
Version:  17
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