PowerStore: System Health Checks Detected Nonredundant Initiators

Summary: The System Health Checks validation detected nonredundant initiators.

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Symptoms

The PowerStore health checks may detect nonredundant initiators between the appliance and a host. The health checks may display the following messages:
  • Nonredundant initiators: < list > (KB#000196194)
  • Some initiators have connection to only one node

These can be seen in one of the following scenarios:

Running a System Check using PowerStore Manager with the Run Upgrade Extensions option (PowerStoreOS 2.1.x only)

image.png
 
Tip: The Profile field displays Upgrade Extensions when the Run Upgrade Extensions option is used to perform a System Check.

Running a System Check using PowerStore Manager with the Run System Check option

image.png
 
Tip: The Profile field displays Service Engagement when the Run System Check option is used to perform a System Check.

Running the System Health Service Script (svc_health_check) using an SSH connection:

Note: Output truncated for illustrative purposes. 
[SVC:service@50V1BW2-B user]$ svc_health_check  
Name                          Location Status     Description
Initiator Connectivity Redu.. node_a   FAILED     Non-redundant initiators : 10:00:00:90:fa:a0:a0:f6
                                                  (KB#000196194)

Running the Pre-Upgrade Health Check (PUHC) (PowerStoreOS 3.x only)

image.png

Cause

The above messages indicate that the System Health check detected nonredundant initiators. I/O connectivity to the host is at risk during the PowerStoreOS upgrade, or if there is a failure of a node in the appliance. This validation checks initiator connections to ensure that each initiator has at least one connection to each node. This test is from the perspective of the appliance. From the host, the configuration may appear as redundant. For example, a host has two initiators, however, each only connects to the same node.

Resolution

Host connectivity should be configured as recommended in the Host Configuration Guide available at PowerStore: Info Hub - Product Documentation and Video.


This test may raise false alarms owing to various valid permutations supported by various multipathing schemes. Perform careful analysis of the pathing scheme being used to ensure that redundant pathing is provided. Newly installed systems with no initiators defined may also raise a false positive. 
Important notes
  • Hosts that are directly connected to the PowerStore appliance are detected as nonredundant initiators.
    Direct connect of each initiator to one node is correct configuration and the health check warning can be ignored.
  • Connecting a PowerStore to a switch stack is supported but may be falsely identified as using nonredundant initiators.
    If switch stack configuration is being used, the health check warning can be ignored.

If the lack of redundancy between the appliance and the host is confirmed, correct this issue before any upgrades, or other maintenance operations are attempted, to prevent loss of connectivity from the host.

If you are certain that all hosts are configured correctly, and the errors persist, contact Dell Technical Support or your Authorized Service Representative, and quote this knowledge base article ID.

Affected Products

PowerStore
Article Properties
Article Number: 000196194
Article Type: Solution
Last Modified: 13 Jun 2025
Version:  6
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