使用藍牙連線時，Dell Peripheral Manager 中未偵測到 Dell Pro WL3024 或 Dell Pro Premium ANC WL7024 無線耳機

Summary: 本文提供關於 Dell Pro 無線耳機 WL3024 的資訊 或 Dell Pro Premium 無線 ANC 耳機 WL7024 的行為與 Dell Peripheral Manager。

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Symptoms

Dell Peripheral Manager （DPeM） 在使用藍牙連線將 Dell 無線耳機連接至電腦時，可能無法偵測到耳機。

受影響的耳機：

  • Dell Pro 無線耳機 WL3024
  • Dell Pro 高階無線 ANC 耳機 WL7024

Cause

DPeM 1.7.0 版及更低版本不支援 Dell Pro 無線耳機 WL3024 或 Dell Pro Premium 無線 ANC 耳機 WL7024 的藍牙。

Resolution

在電腦上更新至 DPeM 版本 1.7.2 或更新版本可解決問題。若要下載並安裝 DPeM，請參閱 如何下載和安裝 Dell 驅動程式。

Affected Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations, Dell Pro Wireless Headset WL3024, Dell Pro Premium Wireless ANC Headset WL7024

Products

Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, XPS Tablets, Fixed Workstations, Mobile Workstations
Article Properties
Article Number: 000219052
Article Type: Solution
Last Modified: 22 Apr 2025
Version:  8
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