Unable to Register PowerMax Array, Error "400 Failed to discover VMAX system" in VSI plugin
Summary: Unable to register Storage Systems, receive message "No PowerMax/VMAS arrays visible" and while registering Storage System, "400 Failed to discover VMAX system, invalid connection. Status code: 400, Bad Request." ...
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Symptoms
The error
In STEP 3, the message
Message seen in
Message seen in
400 Failed to discover VMAX system, invalid connection. Status code: 400, Bad Request is displayed in STEP 2 of registering a storage system in the Virtual Storage Integrator (VSI) plugin:
In STEP 3, the message
No Storage systems are available to Register in the VSI Plugin is received.
Message seen in
iapi-rest log:
Caused by: com.emc.iapi.core.exception.IapiException: Invalid port number '443' Status code: 400, Bad Request com.emc.iapi.core.exception.IapiException: Failed to discover VMAX systems, invalid connection. Status code: 400, Bad Request org.jooby.Err: (400): Bad Request Caused by: com.emc.iapi.core.exception.IapiException: Failed to discover VMAX systems, invalid connection. Status code: 400, Bad Request
Message seen in
iapi-rest-error log:
com.emc.iapi.core.exception.IapiException: Invalid port number '443' Status code: 400, Bad Request org.jooby.Err: (400): Bad Request Caused by: com.emc.iapi.core.exception.IapiException: Invalid port number '443' Status code: 400, Bad Request 2022-09-01 14:12:59 [utow task-2] ERROR c.e.p.a.v.c.u.UnisphereConnection:80 - The request to the server failed: com.emc.pie.commons.exception.ErrorStatusCodeException: The HTTP request to host [hostname] failed with status [400]: [connect timed out] com.emc.iapi.core.exception.IapiException: Failed to discover VMAX systems, invalid connection. Status code: 400, Bad Request org.jooby.Err: (400): Bad Request Caused by: com.emc.iapi.core.exception.IapiException: Failed to discover VMAX systems, invalid connection. Status code: 400, Bad Request
Cause
Connection requests to embed Unisphere are timed out.
Extensive uptime on the containers seems to prevent the discovery of arrays from the VSI plugin.
Slowness of the Unisphere for PowerMax UI was also observed.
Extensive uptime on the containers seems to prevent the discovery of arrays from the VSI plugin.
Slowness of the Unisphere for PowerMax UI was also observed.
Resolution
Reboot the MGMT containers.
Once the containers are rebooted, the arrays are available to register in the VSI plugin.
Once the containers are rebooted, the arrays are available to register in the VSI plugin.
Affected Products
Virtual Storage Integrator (VSI), Unisphere for PowerMaxArticle Properties
Article Number: 000203472
Article Type: Solution
Last Modified: 29 Jan 2025
Version: 4
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