NVP vProxy: NetWorker vProxy fails network configuration

Summary: The vProxy appliance is deployed with a static IPv4 address that never appears on the VM and does not respond; wickedd reports duplicate‑IP errors because the address is in use on the network. ...

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Symptoms

vProxy OVF is deployed with a specified IPv4 address but the deployed VM does not show the address and does not respond on the network to that address. 

Figure 1: Virtual Machine Details interface in vSphere displaying status and configurations

ip a

Figure 2: Network configuration details for IP addresses and interface settings on a node

Reconfiguring the network parameters using the config_network.sh script fails to apply the static IPv4 address

/opt/emc/vproxy/bin/config_network.sh <Interface> <FQDN> <IP Address> <Netmask> <Gateway> <DNS List (comma separated)>

Figure 3: Output from a command line interface showing network configuration changes and status messages

 

Status of the wickedd service shows duplicate IP address errors.

systemctl status wickedd

Figure 4: Output of network configuration and status commands on a system terminal showing wickedd service statuses.

Cause

The IP address used is detected to be already in use on the network.

 

Resolution

Find a new unique address and use the following command to assign the new IP address.

  1. Log in to the vProxy and elevate to root.
  2. Run the following command.
/opt/emc/vproxy/bin/config_network.sh <Interface> <FQDN> <IP Address> <Netmask> <Gateway> <DNS List (comma separated)>

*For more information, see NVP vProxy: How to Manually Change the vProxy Appliance Network Interface Settings 

Affected Products

NetWorker
Article Properties
Article Number: 000499204
Article Type: Solution
Last Modified: 17 Aug 2026
Version:  1
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