Avamar:检查点失败,结果为“MSG_ERR_BADTIMESYNC”。
Summary: 检查点失败,结果为“MSG_ERR_BADTIMESYNC”
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Symptoms
检查点失败,结果为”MSG_ERR_BADTIMESYNC”
“avmaint cpstatus“命令显示以下错误:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<cpstatus
generation-time="1663935384"
tag="cp.20220923121551"
status="error"
stripes-completed="0"
stripes-total="0"
start-time="1663935351"
end-time="1663935351"
result="MSG_ERR_BADTIMESYNC"
refcount="1"/>
“mapall --parallel 'date'“命令显示节点不同步:
(要运行 mapall 命令,必须按 Avamar 加载密钥:如何登录 Avamar Server 并加载各种密钥)
admin@utility:~/>: mapall --parallel 'date'
Using /usr/local/avamar/var/probe.xml
(0.0) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.2 'date'
(0.1) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.3 'date'
(0.2) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.4 'date'
(0.3) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.5 'date'
(0.4) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.6 'date'
(0.7) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.9 'date'
(0.6) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.8 'date'
(0.5) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.7 'date'
Fri Sep 23 13:05:21 UTC 2022
Fri Sep 23 13:05:21 UTC 2022
Fri Sep 23 13:07:17 UTC 2022 <---- out of sync node
Fri Sep 23 13:05:20 UTC 2022
Fri Sep 23 13:05:22 UTC 2022
Fri Sep 23 13:05:20 UTC 2022
Fri Sep 23 13:05:22 UTC 2022
Fri Sep 23 13:05:21 UTC 2022
使用”ntpq -pn“命令在可疑节点上显示消息”Connection refused“:
(输出经过编辑,仅显示受影响的节点)
admin@utility:~/>: mapall --noerror '/usr/sbin/ntpq -pn'
Using /usr/local/avamar/var/probe.xml
...
(0.3) ssh -q -x -o GSSAPIAuthentication=no admin@192.168.255.5 '/usr/sbin/ntpq -pn'
/usr/sbin/ntpq: read: Connection refused
...
在受影响节点上直接以 root 身份验证状态时,“Network Time Protocol Daemon”(NTPD) 显示“Active: activating (auto-restart) (Result: resources)”:
root@node03:~/>: systemctl status ntpd
● ntpd.service - NTP Server Daemon
Loaded: loaded (/usr/lib/systemd/system/ntpd.service; enabled; vendor preset: disabled)
Drop-In: /run/systemd/generator/ntpd.service.d
└─50-insserv.conf-$time.conf
Active: activating (auto-restart) (Result: resources) since Fri 2022-09-23 13:22:35 UTC; 1min 58s ago
状态应反映为 Active: active (running):
● ntpd.service - NTP Server Daemon
Loaded: loaded (/usr/lib/systemd/system/ntpd.service; enabled; vendor preset: disabled)
Drop-In: /run/systemd/generator/ntpd.service.d
└─50-insserv.conf-$time.conf
Active: active (running) since Fri 2022-09-23 14:04:37 UTC; 26s ago
尝试启动 NTPD 失败:
root@node03:~/#: systemctl start ntpd.service
Job for ntpd.service failed because a configured resource limit was exceeded. See "systemctl status ntpd.service" and "journalctl -xe" for details.
“journalctl -xe“命令报告”No space left on the device“消息。
“df“命令显示 /var 为 100%:
df -kh
Filesystem Size Used Avail Use% Mounted on
devtmpfs 16G 8.0K 16G 1% /dev
tmpfs 16G 0 16G 0% /dev/shm
tmpfs 16G 50M 16G 1% /run
tmpfs 16G 0 16G 0% /sys/fs/cgroup
/dev/sda5 9.8G 2.4G 7.0G 26% /
/dev/sdg1 183G 8.3G 165G 5% /ssd01
/dev/sda1 979M 50M 878M 6% /boot
/dev/sdd1 1.9T 236G 1.6T 13% /data04
/dev/sdc1 1.9T 240G 1.6T 13% /data03
/dev/sde1 1.9T 236G 1.6T 13% /data05
/dev/sdf1 1.9T 238G 1.6T 13% /data06
/dev/sdb1 1.9T 238G 1.6T 13% /data02
/dev/sda7 2.0G 2.0G 0 100% /var <------- 100% Use
/dev/sda3 1.8T 267G 1.6T 15% /data01Cause
NTPD 依赖于 /var/lib/ntp/drift/ntp.drift 其中包含时钟频率误差的最新估计值。
如果 /var 已满 100%,NTPD 无法更新或创建 ntp.drift 文件和 NTP 无法正常工作。
Resolution
1.在受影响的节点上,调查并解决 100% 的 /vaR。
2.更正后:
a.重新启动 NTPD:
root@node03:~/#: systemctl restart ntpd
提醒:成功的重新启动不会生成任何输出。
B。检查 ntpd 的状态:
root@node03:~/#: systemctl status ntpd
应该会看到类似于以下内容的结果:
● ntpd.service - NTP Server Daemon
Loaded: loaded (/usr/lib/systemd/system/ntpd.service; enabled; vendor preset: disabled)
Active: active (running) since Tue 2022-09-27 21:21:42 UTC; 37s ago
Docs: man:ntpd(1)
Process: 29442 ExecStart=/usr/sbin/start-ntpd start (code=exited, status=0/SUCCESS)
Main PID: 29463 (ntpd)
Tasks: 2
CGroup: /system.slice/ntpd.service
├─29463 /usr/sbin/ntpd -p /var/run/ntp/ntpd.pid -g -u ntp:ntp -c /etc/ntp.conf
└─29464 ntpd: asynchronous dns resolver
Sep 27 21:21:42 node03 ntpd[29463]: Listen normally on 3 bond0 10.n.n.52:123
Sep 27 21:21:42 node03 ntpd[29463]: Listen normally on 4 bond1 192.168.255.22:123
Sep 27 21:21:42 node03 ntpd[29463]: Listen normally on 5 lo [::1]:123
Sep 27 21:21:42 node03 ntpd[29463]: Listen normally on 6 bond0 [fe80::260:16ff:feaa:2a10%11]:123
Sep 27 21:21:42 node03 ntpd[29463]: Listen normally on 7 bond1 [fe80::260:16ff:fea9:b182%12]:123
Sep 27 21:21:42 node03 ntpd[29463]: Listening on routing socket on fd #24 for interface updates
Sep 27 21:21:42 node03 start-ntpd[29442]: Starting network time protocol daemon (NTPD)
Sep 27 21:21:42 node03 systemd[1]: Started NTP Server Daemon.
c. 使用 验证 NTP ntpq管理此进程:
root@node03:~/#: /usr/sbin/ntpq -pn
应该会看到类似于以下内容的结果:
remote refid st t when poll reach delay offset jitter
==============================================================================
*10.241.216.209 10.233.131.242 2 u 966 1024 377 0.558 1.559 0.600
+192.168.255.21 10.241.216.209 3 u 401 1024 377 0.152 0.521 0.420
3.通过从 Avamar 应用工具节点运行手动检查点来确认解决方法。
Affected Products
Avamar, Avamar Data Store, Avamar Data Store Gen3, Avamar Data Store Gen4, Avamar Data Store Gen4S, Avamar Data Store Gen4T, Avamar Data Store Gen5A, Avamar Server, Avamar Virtual EditionArticle Properties
Article Number: 000203791
Article Type: Solution
Last Modified: 25 Jun 2026
Version: 6
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