PowerStore: Storage Network Mapping Fails with Error 0xE0EFF0A00007

Summary: Storage network mapping operations fail with error code 0xE0EFF0A00007 due to the Ongoing Network Validation (ONV) component getting stuck during Control Path (CP) startup. This article provides workarounds and the recommended upgrade path to resolve the issue. ...

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Symptoms

  • Storage network mapping operations fail with error 0xE0EFF0A00007.
  • ONV (Ongoing Network Validation) deployment exceeds 120 seconds during CP startup and becomes permanently stuck in a "deploying" state.
  • Issue may persist across multiple CP restarts.

Cause

The ONV component fails to complete initialization during CP startup due to a stale network socket connection between cluster nodes. This blocks all storage network mapping and related provisioning operations.

Resolution

Recommended Action: Upgrade to PowerStore OS 5.0 or later to permanently resolve this issue.

Workaround (if upgrade is not immediately available)

Option 1 — Preferred:

  1. Restart cyc_net on both nodes in the cluster.
  2. This forces a clean reconnect and resolves the stale connection.
  3. No CP restart is required.

Option 2 — If CP is stuck in a restart loop:

  1. Stop the Control Path (CP) service.
  2. Restart cyc_net on both nodes.
  3. Start the Control Path (CP) service again.
NOTE: If the issue persists after applying the workaround, contact Dell Technical Support with service data and diagnostic logs for further assistance.

Affected Products

PowerStore
Article Properties
Article Number: 000504695
Article Type: Solution
Last Modified: 01 Sep 2026
Version:  1
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