PowerProtect: Cloud Snapshot Manager Copy Job mislykkes med fejl under behandling af anmodning
Summary: PowerProtect: Cloud Snapshot Manager Copy Job mislykkes med fejl: {"fejl":[{"kode":1004,"meddelelse":"Der opstod en fejl under behandling af anmodningen.","detaljer":"Der opstod en fejl under behandling af anmodningen."}]} ...
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Symptoms
Kopiering af job til kopiering af snapshots fra Amazon Web Services (AWS) til Data Domain Virtual Edition (DDVE) mislykkes med en fejlmeddelelse, der ligner følgende:
AWS CloudFormation-logfiler viser fejlmeddelelser, der ligner følgende:
"Error occured fetching session from csm proxy : Error: {"errors":[{"code":1004,"message":"Error encountered while processing the request.","details":"Error encountered while processing the request."}]} Error code: 3041" Der er ingen AWS ECS-klynger, og opgavedefinitioner oprettes på AWS-kontoen.
AWS CloudFormation-logfiler viser fejlmeddelelser, der ligner følgende:
# TaskDefinition CREATE_FAILED Resource handler returned message: "Invalid request provided: Create TaskDefinition: User: arn:aws:sts::sideID:assumed-role/CSMRole/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx is not authorized to perform: ecs:TagResource on resource: arn:aws:ecs:ZONE:sideID:task-definition/csm-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx_proxyTaskDefinition:* because no identity-based policy allows the ecs:TagResource action (Service: AmazonECS; Status Code: 400; Error Code: AccessDeniedException; Request ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx; Proxy: null)" (RequestToken: 0d5dea1c-e158-e5e2-0080-1e2c521679dc, HandlerErrorCode: InvalidRequest)Meddelelsen, der ligner følgende, ses:
# Cluster CREATE_FAILED Resource handler returned message: "Error occurred during operation 'CreateCluster SDK error: User: arn:aws:sts::sideID:assumed-role/CSMRole/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx is not authorized to perform: ecs:TagResource on resource: arn:aws:ecs:ZONE:sideID:cluster/csm-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx_proxyCluster because no identity-based policy allows the ecs:TagResource action (Service: AmazonECS; Status Code: 400; Error Code: AccessDeniedException; Request ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx; Proxy: null)'." (RequestToken: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, HandlerErrorCode: GeneralServiceException)
Cause
AWS-tilladelse
ecs:TagResource mangler i den IAM-politik, der er tildelt den rolle, der bruges af Cloud Snapshot Manager.Resolution
Opdater den IAM-politik, der er tildelt den rolle, der bruges af Cloud Snapshot Manager.
Følgende dokumentationslink kan bruges til at finde trin til, hvordan du opretter eller opdaterer IAM-politikker: Onlinehjælp til PowerProtect Cloud Snapshot Manager | Dell USA
Foretag ændringer under fanen JSON som vist på billedet nedenfor:
Affected Products
Cloud Snapshot Manager, PowerProtect Cloud SnapshotArticle Properties
Article Number: 000223744
Article Type: Solution
Last Modified: 29 ago 2025
Version: 2
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