PowerProtect：云快照管理器拷贝作业在处理请求时失败并显示错误

Summary: PowerProtect：Cloud Snapshot Manager 拷贝作业失败，并显示错误：{“errors”：[{“code”：1004，“message”：“处理请求时遇到错误。”，“details”：“处理请求时遇到错误。”}]}

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Symptoms

将快照从 Amazon Web Services （AWS） 复制到 Data Domain Virtual Edition （DDVE） 的复制作业失败，并显示类似于以下内容的错误消息： 
"Error occured fetching session from csm proxy : Error: {"errors":[{"code":1004,"message":"Error encountered while processing the request.","details":"Error encountered while processing the request."}]} Error code: 3041"
没有 AWS ECS 群集，并且在 AWS 帐户中创建任务定义。

AWS CloudFormation 日志显示类似于以下内容的错误消息： 
# TaskDefinition CREATE_FAILED
Resource handler returned message: "Invalid request provided: Create TaskDefinition: User: arn:aws:sts::sideID:assumed-role/CSMRole/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx is not authorized to perform: ecs:TagResource on resource: arn:aws:ecs:ZONE:sideID:task-definition/csm-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx_proxyTaskDefinition:* because no identity-based policy allows the ecs:TagResource action (Service: AmazonECS; Status Code: 400; Error Code: AccessDeniedException; Request ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx; Proxy: null)" (RequestToken: 0d5dea1c-e158-e5e2-0080-1e2c521679dc, HandlerErrorCode: InvalidRequest)
此时会看到类似于以下内容的消息： 
# Cluster CREATE_FAILED
Resource handler returned message: "Error occurred during operation 'CreateCluster SDK error: User: arn:aws:sts::sideID:assumed-role/CSMRole/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx is not authorized to perform: ecs:TagResource on resource: arn:aws:ecs:ZONE:sideID:cluster/csm-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx_proxyCluster because no identity-based policy allows the ecs:TagResource action (Service: AmazonECS; Status Code: 400; Error Code: AccessDeniedException; Request ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx; Proxy: null)'." (RequestToken: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, HandlerErrorCode: GeneralServiceException)

Cause

AWS 权限 ecs:TagResource 分配给 Cloud Snapshot Manager 所使用的角色的 IAM 策略中缺少。

Resolution

更新分配给 Cloud Snapshot Manager 所用角色的 IAM 策略。

以下文档链接可用于查找有关如何创建或更新 IAM 策略的步骤：PowerProtect Cloud Snapshot Manager 联机帮助 |戴尔美国

在 “JSON”选项卡下，进行如下图所示的更改：

CSM 策略更改以添加 esc：TagResource 权限。

Affected Products

Cloud Snapshot Manager, PowerProtect Cloud Snapshot
Article Properties
Article Number: 000223744
Article Type: Solution
Last Modified: 29 ago 2025
Version:  2
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