Article Number: 000154955
Some models of Dell systems do not reset the USB hub on a reboot; this can cause the Realtek USB 3.0 or USB-C dongles to lock up or lose connection. Devcon (Device Manager Command Utility) can be used to reset the USB HUBS just prior to an expected reboot in SCCM to restore normal functionality of the Task Sequence.
Log excerpts of a successful deployment:
Joining domain: DCVX.local
Configuring 1 of 1 network adapters
MAC address not specified for adapter 0. Applying settings to MAC address d4:81:d7:17:65:c7.
Adapter index: 0
Adapter name: USB-Realtek
Added list item with key value 'd4-81-d7-17-65-c7'
Process completed with exit code 0
Successfully completed the action (Apply Network Settings) with the exit win32 code 0
Working dir 'C:\_SMSTaskSequence\Packages\DCV00193'
Executing command line: Run command line
USB\ROOT_HUB30\7&1F9330E&0&0 : Restarted
USB\ROOT_HUB30\4&37791476&0&0 : Restarted
2 device(s) restarted.
Command line cmd /c devcon6.exe /restart USB\ROOT_HUB* returned 0
Process completed with exit code 0 TSManager
Successfully completed the action (Reset USB Hubs) with the exit win32 code 0
The system should now join the domain successfully and complete the Task Sequence without issue.
10 Apr 2021