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Article Number: 000129101

How to Download Dell Endpoint Security Suite Enterprise

Summary: Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro may be downloaded by following these instructions.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

Note:
  • As of May 2022, Dell Endpoint Security Suite Enterprise has reached End of Maintenance. This product and its articles are no longer updated by Dell.
  • As of January 2019, Dell Endpoint Security Suite Pro has reached End of Maintenance. This product and its articles are no longer updated by Dell.
  • For more information, reference Product Life Cycle (End of Support and End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
  • Reference Endpoint Security for additional information about current products.

Dell Endpoint Security Suite Enterprise or Dell Endpoint Security Suite Pro are only available for download on purchase.

Affected Products:

  • Dell Endpoint Security Suite Enterprise
  • Dell Endpoint Security Suite Pro

Affected Versions:

  • v1.0

Affected Operating Systems:

  • Windows
  • Mac
  • Linux

Cause

Not applicable

Resolution

  1. In a web browser, go to https://ddpe.credant.comThis hyperlink is taking you to a website outside of Dell Technologies.
  2. Log In with the account credentials provided in the software welcome letter.

Log in

Note: The purchaser of Dell Endpoint Security Suite Enterprise or Dell Endpoint Security Suite Pro is the recipient of the welcome letter with product account information.
  1. On initial login, click I agree on the End User License Agreement.

End User License Agreement

  1. Click SoftwareDownloads.

SoftwareDownloads

Note: For volume license purchases, Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro licenses are available in ClientLicenseDownload. For on-the-box purchases, the licenses are automatically tied to the computer's service tag and the download link is available in the welcome letter.
  1. Click DDP-ESSE.

DDP-ESSE

  • DDP-ESSE contains:
    • Endpoint-Security-Suite-Ent
      • Dell Endpoint Security Suite Enterprise for Windows
    • Endpoint Security Suite Enterprise MAC
      • Dell Endpoint Security Suite Enterprise for Mac
    • Endpoint Security Suite Enterprise Linux
      • Dell Endpoint Security Suite Enterprise for Linux
Note: The same installer is used for both Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Pro.
  1. Click the appropriate software to download.

Downloads

Note: The software versions in the screenshot may differ from your environment.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Article Properties

Affected Product

Dell Endpoint Security Suite Enterprise

Last Published Date

26 Oct 2023

Version

12

Article Type

Solution

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