Article Number: 000125414
Newer Dell Systems Unable to Boot to Internal Boot Device in Legacy Boot Mode
Summary: This article provides more information about newer Dell systems, such as the Latitude XX90 series laptops, that are unable to boot to internal boot devices when in Legacy boot mode.
Article Content
Symptoms
Newer Dell systems, such as the Latitude XX90 series laptops are unable to boot to internal boot devices when in Legacy boot mode.
Cause
Legacy Boot mode and internal boot devices
With the Boot option set to Legacy boot mode on newer series of Dell systems, you will be unable to boot to internal boot devices (including HDD, SSD, or eMMC storage devices). This issue may also occur after installing the operating system in Legacy Boot mode. A message to this affect appears in the system BIOS under the General/Boot Sequence settings (Figure 1):
Figure 1: Boot Sequence settings
Resolution
Use UEFI instead of Legacy boot mode on newer series Dell systems to boot to internal boot device.
If the message highlighted above is missing from the Boot Sequence page, or if the Legacy External Devices setting is missing from the Boot Sequence settings, then update the BIOS to the latest available version at Dell Support / Drivers & Downloads. Select BIOS under the drop-down Category menu and download and install the latest available BIOS update. The Dell system must be imaged in UEFI mode unless booting to an external boot device.
Article Properties
Affected Product
Latitude, Vostro, XPS, Fixed Workstations, Latitude 5290 2-in-1, Latitude 5290, Latitude 7290, Latitude 3390 2-in-1, Latitude 7390 2-in-1, Latitude 7390, Latitude 3490, Latitude 5490, Latitude 7490, Latitude 3590, Latitude 5590
Last Published Date
21 Feb 2021
Version
5
Article Type
Solution