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Dell Mobile Connect and Alienware Mobile Connect End of Service Announcement

Summary: This article defines the end dates for application download and discontinuation of the Dell Mobile Connect and Alienware Mobile Connect software, and provides information about uninstalling the software. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

The Dell Mobile Connect and Alienware Mobile Connect software are being discontinued and will no longer be available for download. Reference the table below for key regional dates. Current users can continue to enjoy the benefits of the software until the regional discontinue date.

Country App Unavailable for Download App Discontinued
United States, Canada, Japan November 30, 2022 January 31, 2023
All Other Countries July 31, 2022 November 30, 2022

Dell Mobile Connect is software available on all Bluetooth-enabled Inspiron, Vostro, G-Series, Alienware, and Consumer XPS devices with Windows 10 or above. This software requires the Dell Mobile Connect or Alienware Mobile Connect companion app to create a wireless PC-Smartphone integration. With the app, Dell users can remotely interact with their mobile phone from their computer to reply to SMS messages, make and receive phone calls, and more.

Dell recommends uninstalling Dell Mobile Connect or Alienware Mobile Connect from both your Dell computer and mobile devices by the regional discontinue date. This frees up storage space and ensures an optimum device experience.

To uninstall the app from your mobile device, follow the app removal instructions from the device manufacturer.

To uninstall the app from your Dell computer, follow the steps below.

  1. Select Start, then select Settings > Apps > Apps & features.
  2. Select Dell Mobile Connect or Alienware Mobile Connect, then select Uninstall.
Note: Alternative apps to connect your phone to your computer are available for Windows, Android, and iOS.

Refer to the Dell Mobile Connect Community Forum if you have additional questions.

Affected Products

Alienware Mobile Connect, Dell Mobile Connect
Article Properties
Article Number: 000199082
Article Type: How To
Last Modified: 30 Aug 2024
Version:  6
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