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Article Number: 000217999

Dell VxRail: 7.0.480 cluster vSAN Skyline Health shows the alert "Controller driver is VMware certified"

Summary: VMware vCenter HCL does not contain the new H330 mini driver firmware. And causes a false positive alert in vSAN Skyline Health in a 7.0.480 cluster.

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Article Content

Symptoms

After upgrading to 7.0.480, clusters are reporting "Controller driver is VMware certified" alert in vSAN Skyline Health.
"Controller driver is VMWare certified" message on GUI
 

Cause

VxRail 7.0.480 introduces a newer driver and firmware for the H330 mini adapter. While the VMware HCL file in vCenter is not up to date to include new HBA330Mini's driver and firmware information.
Firmware version for H330 on command
 

Resolution

Workaround:
  • Click the "Retest" button in "Cluster" -> "Monitor" -> "vSAN" -> "Skyline Health" page.
  • If the alerts are still present, click SILENCE ALERT according to VMware's article: https://kb.vmware.com/s/article/2149405

Permanent solution:
  • It will be resolved after VMware update HCL file in vCenter, waiting for VMware to include the new driver and firmware info to the HCL list.

Additional Information

Check VxRail: Warning "vSAN hardware compatibility issues" reported when upgrade to 4.5.400 for a similar issue happened in 4.5.400.

Article Properties

Last Published Date

19 Jan 2024

Version

2

Article Type

Solution

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