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3110cn 3115cn 003-xxx error

Summary: This article provides information about 3110cn 3115cn 003-xxx error

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

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Symptoms

003-xxx error on LCD
003-341
003-342
003-344
003-345
003-346
003-347
003-348
003-350
003-356 003-xxx error on LCD

Cause

NA

Resolution

003-341/003-342/003-344/003-345/003-346/003-347/003-348/003-350/003-356

Restart Printer

Possible Causative Parts: MCU

Power cycle the printer several times by turning off using the switch on the back and turning on.

Allow the printer to fully initialize and repeat.

If the error reoccurs, Contact Dell Technical Support

003-343 Restart Printer

Possible Causative Parts: MCU

This is a firmware mismatch error.

It should ONLY come up if the MCU is being replaced and the tech did not save the settings to the printer first and then reinstate the settings to the new MCU.

If there is no tech onsite replacing the MCU and user gets this error, Reset NVRAM.

If error still occurs, Contact Dell Technical Support

Affected Products

Legacy Printers

Article Number: 000146614

Article Type: Solution

Last Modified: 11 Aug 2021

Version: 4

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