Micro USB Cable Connection on the WL7022 and WL5022 Dell Wireless Headsets
Summary: Read about clarification about the Micro USB connection on the Dell Premier Wireless ANC Headset WL7022 and Dell Pro Wireless Headset WL5022.
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Symptoms
The micro USB cable does not fully insert when connected to the headset for charging. Silver bits from the cable may be visible, but there is no functional impact (Figure 1).
Figure 1: Micro USB connection
Cause
No cause information connection is working as designed.
Resolution
The Micro USB cable connection behavior is working as intended and designed, and does not affect the charging functionality of the headset.
Affected Products
Dell Premier Wireless ANC Headset - WL7022, Dell Pro Wireless Headset - WL5022Article Properties
Article Number: 000212643
Article Type: Solution
Last Modified: 18 Sept 2025
Version: 2
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