Article Number: 000136134
Follow the steps below to resolve an issue with the SSD boot drive appearing under "Eject Media" as removable media on the Latitude E7240/E7440.
The bootable SSD drive on the Latitude E7240/E7440 may show as a removable device in Windows, with the option to "Eject Media". An icon may appear on the taskbar saying the mSATA SSD boot drive is plugged in via USB.
The presence of the mSATA SSD boot drive in the eject media option is due to a driver miscommunication regarding the hard drive controller. Drive functionality is not negatively impacted by this issue, only the way Windows is recognizing the SSD drive.
Download and install the latest Intel Rapid Storage Technology Driver from Dell's Support Website to resolve the issue.
If the SATA operation is set to RAID ON, it prevents installation of IASTOR driver version 12.7 or higher. The Latitude systems may ship with RAID ON as the default SATA operation mode. After turning on the system, press the F2 key when the Dell logo appears to enter System Setup/Bios. Change the SATA operation from Raid On to AHCI to allow for installation of the newer driver:
Latitude E7240 Ultrabook, Latitude E7440
21 Feb 2021