PowerStore: Pre-Upgrade Health Check to Detect a stale GSIP in remote RTPs

Summary: The Pre-Upgrade Health Check (PUHC) off_release_stale_gsips_in_remote_rtps_check checks the system for any non-existing global storage discovery IP (GSIP) left over in the remote relative target ports (RTPs). The off_release_stale_gsips_in_remote_rtps_check PUHC detects this issue and prevents NDU from failing. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

The Pre-Upgrade Health Check (PUHC) checks the system for any stale GSIPs left over in the remote RTPs.

The PowerStore health check (PUHC) fail when this issue is detected, with the following error: 

Found stale gsips in the remote RTPs. Please contact your service provider. (off_release_stale_gsips_in_remote_rtps_check)

The health check is an off-release PUHC check that is contained in the Health Check thin package downloaded from the Dell Drivers & Downloads site. See the Additional Information section for information about the Health Check thin package. 

Example of PUHC check detecting this issue:

PUHC off_release_stale_gsips_in_remote_rtps_check failed

Cause

An upgrade from PowerStoreOS version earlier than 4.0.0 to version 4.0.x may fail due to non-existing global storage discovery IP (GSIP) left over in the remote relative target ports (RTP).

Resolution

To resolve this issue, contact Dell Technical Support for assistance. Mention this article 000266610 for expedited attention and resolution.

Additional Information

For more information of PUHC checks, see articles:

Affected Products

PowerStore
Article Properties
Article Number: 000266610
Article Type: Solution
Last Modified: 14 Jun 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.