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Troubleshoot common issues and Help with Microsoft Outlook 2010, 2013 and 2016

Summary: This article provides information about how to troubleshoot common issues with Microsoft Outlook 2010, 2013 and 2016.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms

Table of Contents:

  1. Outlook will not open
  2. Outlook cannot send and or receive email messages
  3. Outlook is slow or locks up
  4. Other Outlook issues
NOTE: There is little difference between Outlook 2013 and Outlook 2016, most settings and screenshots will be the same.

1. Outlook will not open

When the Outlook program itself will not open, it can be caused by several issues.

  • A corrupt or damaged PST File
  • An Outlook Add In, not functioning
  • A Corrupted Outlook profile
  • A Problem with the Outlook application

You can try some of the steps that are outlined on the Microsoft help page for Outlook to resolve these issues:

Microsoft Outlook Support 

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2. Outlook cannot send and or receive email messages

When the Outlook program will not Send or Receive email, it can be caused by several issues.

  • An Outlook Add In, not functioning
  • Incorrect mail settings
  • Security software blocking email
  • A Corrupted Outlook profile
  • A Problem with the Outlook application

You can try some of the steps that are outlined in the following article to try and resolve this issue:

Microsoft Outlook 2010 & 2013 will not Send or Receive Email

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3. Outlook is slow or locks up

When the Outlook has performance issues, like running slow or locking up, it can be caused by several issues.

  • A corrupt or damaged PST File
  • An Outlook Add In
  • A Corrupted Outlook profile
  • A Problem with the Outlook application

You can try some of the steps that are outlined in the following article to try and resolve this issue:

Troubleshoot Microsoft Outlook 2010 & 2013 running slow or locking up

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4. Other Outlook issues

Here is a selection of other articles relating to Outlook.

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SLN284389_en_US__2Office
Install, activate, or troubleshoot Microsoft Office software coming with your Dell device or bought as a stand-alone license by visiting our Office Support site.

Cause

 

Resolution


Out of Warranty support Out of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers.

NOTE: Offers are only available for US, Canada, UK, France, Germany, China, and Japan personal computer customers. Server and Storage not applicable.

Article Properties


Affected Product

Inspiron, Latitude, Vostro, XPS, Retired Models, Fixed Workstations

Last Published Date

02 Jul 2021

Version

5

Article Type

Solution

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