Chrome OS: Top Button on Dell Premium Active Pen doesn't work
Summary: Information on an issue seen with the top button on the Dell Premium Active Pen (PN579X) not working when used with the Chrome Operating System.
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Symptoms
PN579X Active Pens top button inoperable in Chrome OS
The Dell Premium Active Pen features flexible, multi-protocol compatibility with select Dell 2-in-1 notebooks with a Windows Ink compatible display. The pen’s multi-mode controller can be used across all protocol platforms - MPP 1.51 (Microsoft Pen Protocol), Wacom AES 1.0 and the latest Wacom AES 2.0 technology.
(Fig.1 Dell Premium Active Pen [PN579X])
While there is support for Active Pens in the Chrome OS (Operating System) and you can pair the Dell Premium Active Pen via Bluetooth, there is no general or specific application in Chrome that supports the function of the top button on this Pen. Unfortunately, this is a limitation of the support for some peripherals in Chrome.
Note: Google has no plans to create an application to support the top button. Dell specifically calls this pen out as a Microsoft compatible device and has no current plan to develop Chrome applications to support this device.
Cause
No cause information
Resolution
No resolution information
Affected Products
Dell Active Pen - PN579XArticle Properties
Article Number: 000135255
Article Type: Solution
Last Modified: 13 Nov 2024
Version: 5
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