Article Number: 000140046
High
The PC Doctor component in Dell SupportAssist for Business Systems and Dell SupportAssist for Home PCs has been updated for the following vulnerability:
For more information about any of the Common Vulnerabilities and Exposures (CVEs) mentioned here, consult the National Vulnerability Database (NVD) at http://nvd.nist.gov/home.cfm. To search for a particular CVE, use the database’s search utility at http://web.nvd.nist.gov/view/vuln/search.
The PC Doctor component in Dell SupportAssist for Business Systems and Dell SupportAssist for Home PCs has been updated for the following vulnerability:
For more information about any of the Common Vulnerabilities and Exposures (CVEs) mentioned here, consult the National Vulnerability Database (NVD) at http://nvd.nist.gov/home.cfm. To search for a particular CVE, use the database’s search utility at http://web.nvd.nist.gov/view/vuln/search.
Dell Technologies recommends all customers consider both the CVSS base score and any relevant temporal and environmental scores that may impact the potential severity associated with a particular security vulnerability.
Affected Products:
Dell SupportAssist for Business PCs version 2.0
Dell SupportAssist for Home PCs version 3.2.1 and all prior versions
Remediation:
The following Dell SupportAssist for Business Systems and Dell SupportAssist for Home PCs release contains a resolution to this vulnerability:
Dell recommends all customers update at the earliest opportunity.
Method 1: Auto Update
Dell SupportAssist for Business PCs and Dell SupportAssist for Home PCs automatically upgrade to the latest versions available, if automatic updates are enabled.
Method 2: Manual Update
To update manually, download and install the latest product version from:
Dell SupportAssist for Business PCs
https://downloads.dell.com/serviceability/Catalog/SupportAssistx64.msi
https://downloads.dell.com/serviceability/Catalog/SupportAssistx86.msi
Dell SupportAssist for Home PCs
https://downloads.dell.com/serviceability/catalog/SupportAssistInstaller.exe
Please visit https://www.dell.com/support/home?app=drivers for updates on the applicable products.
Customers may use one of the Dell notification solutions to be notified and download driver, BIOS and firmware updates automatically once available.
Affected Products:
Dell SupportAssist for Business PCs version 2.0
Dell SupportAssist for Home PCs version 3.2.1 and all prior versions
Remediation:
The following Dell SupportAssist for Business Systems and Dell SupportAssist for Home PCs release contains a resolution to this vulnerability:
Dell recommends all customers update at the earliest opportunity.
Method 1: Auto Update
Dell SupportAssist for Business PCs and Dell SupportAssist for Home PCs automatically upgrade to the latest versions available, if automatic updates are enabled.
Method 2: Manual Update
To update manually, download and install the latest product version from:
Dell SupportAssist for Business PCs
https://downloads.dell.com/serviceability/Catalog/SupportAssistx64.msi
https://downloads.dell.com/serviceability/Catalog/SupportAssistx86.msi
Dell SupportAssist for Home PCs
https://downloads.dell.com/serviceability/catalog/SupportAssistInstaller.exe
Please visit https://www.dell.com/support/home?app=drivers for updates on the applicable products.
Customers may use one of the Dell notification solutions to be notified and download driver, BIOS and firmware updates automatically once available.
Dell would like to thank Peleg Hadar for reporting this vulnerability.
Dell Security Advisories and Notices
Dell Vulnerability Response Policy
CVSS Scoring Guide
SupportAssist for Home PCs, SupportAssist for Business PCs
22 May 2021
5
Dell Security Advisory