PowerEdge: XE9680 Fans Spin At 100 Percent After iDRAC 7.20.30.00 Update

Summary: After updating to Integrated Dell Remote Access Controller [iDRAC] 7.20.30.00, the fans in a PowerEdge XE9680 server with NVIDIA A100 Graphics Processing Units [GPUs] installed, will spin at 100%. ...

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Symptoms

Fan Behavior:

The fans in a PowerEdge XE9860 server equipped with NVIDIA A100 GPUs run at 100% always, regardless of system load.

 

Cause

The root cause of the issue is linked to iDRAC version 7.20.30.00, which introduced an unsupported sensor into the thermal table.

Resolution

Update the iDRAC Firmware version to 7.20.60.50 to resolve the Issue.

Affected Products

PowerEdge XE9680
Article Properties
Article Number: 000337028
Article Type: Solution
Last Modified: 23 Jan 2026
Version:  4
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