NetWorker VMware Protection vProxy: Oprettelse af VM-snapshot er ikke fuldført: Der opstod en fejl under optagelse af et snapshot: Ugyldig fejlkode til ændring af tracker

Summary: Dell NetWorker vProxy-sikkerhedskopiering for en VM mislykkes på grund af fejl i VMware-snapshot. FEJL: Opgave til oprettelse af snapshot mislykkedes: Der opstod en fejl under optagelse af et snapshot: Ugyldig fejlkode til ændring af sporing ...

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Symptoms

VM-sikkerhedskopieringer, der udføres via NetWorker VMware Protection (NVP) vProxy-enheden, mislykkes

vProxy-loggen rapporterer: 
/opt/emc/vproxy/runtime/logs/vbackupd/vbackupd-snapmgr.log

2023-02-28T01:24:10Z INFO: Connected to session on vCenter 'vcenter.local' Version '7.0.3 build-20845200, API:7.0.3.0', Uuid:#.
2023-02-28T01:24:10Z INFO: Creating snapshot type 'COPY' with timeout of 30 minutes ...
2023-02-28T01:24:10Z NOTICE: Snapshot free space threshold validation not requested.
2023-02-28T01:24:10Z INFO: Found virtual machine 'VMname' with MORef 'vm-#'.
2023-02-28T01:24:10Z INFO: Host 'esxihost.local' is running 7.0.3.
2023-02-28T01:24:10Z INFO: host version 7.0.3:true
2023-02-28T01:24:11Z ERROR: Snapshot creation task failed: An error occurred while taking a snapshot: Invalid change tracker error code.
2023-02-28T01:24:11Z ERROR: Unable to create quiesced snapshot: An error occurred while taking a snapshot: Invalid change tracker error code.
2023-02-28T01:24:11Z NOTICE: Snapshot free space threshold validation not requested.
2023-02-28T01:24:11Z WARN: Retrying as a non-quiesced snapshot: Unable to create quiesced snapshot: An error occurred while taking a snapshot: Invalid change tracker error code.
2023-02-28T01:24:11Z INFO: Task to create snapshot completed, errors = true.
2023-02-28T01:24:11Z ERROR: Unable to create non-quiesced snapshot after a retry attempt: An error occurred while taking a snapshot: Invalid change tracker error code.
2023-02-28T01:24:11Z INFO: Disconnected from session on vCenter 'vCenter.local'.

Cause

Et manuelt forsøg på at tage et snapshot af VM mislykkes i vCenter. 

Resolution

Løsning:

  1. VMotion VM'en til en anden ESXi-vært.
  2. Kør det manuelle snapshot igen.
  3. Når et manuelt snapshot lykkes, skrider VM-sikkerhedskopieringen på vProxy frem
Kontakt VMware Support, hvis et manuelt snapshot mislykkes, eller hvis snapshotfejlene er vedvarende.

Oversigt over snapshots af virtuelle maskiner i vSphere (1015180): https://kb.vmware.com/s/article/1015180 Dette hyperlink fører dig til et websted uden for Dell Technologies.

Additional Information

NVP vProxy: Fejlfinding af problemer med VMware Snapshot under NetWorker-sikkerhedskopiering.

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000210940
Article Type: Solution
Last Modified: 16 Aug 2026
Version:  6
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