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Article Number: 000124558

How to Enable Verbose Logging in Dell Threat Defense

Summary: Verbose logging can be enabled in Dell Threat Defense by following these instructions.

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Article Content

Symptoms

Note:

This article covers how to enable verbose logging in Dell Threat Defense.

Affected Products:

Dell Threat Defense

Cause

Not applicable.

Resolution

By default, devices contain limited logging for Dell Threat Defense. It is highly recommended to enable verbose logging on a device before troubleshooting or contacting Dell Data Security ProSupport. For more information, reference Dell Data Security International Support Phone Numbers. For more information about how to collect logs, reference How to Collect Logs for Dell Threat Defense.

To enable verbose logging:

  1. From a web browser, go to the Dell Threat Defense administration console at:
  2. Log in to the Dell Threat Defense administration console.

Dell Threat Defense administration console

  1. In the console, click the Devices tab.

Devices

  1. Click a device.

Selecting a device

Note: The example device name may differ in your environment.
  1. In the Edit Properties section, change Agent Logging Level to Verbose and then click Save.

Edit properties

Note: The verbose logging command is sent to the device using data.cylance.com on port 443.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Article Properties

Affected Product

Dell Threat Defense

Last Published Date

20 Dec 2022

Version

9

Article Type

Solution

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