Article Number: 000178990
Specific DVDRW Drives Not Found in Windows 7 After Upgrade
Problem: | TSST or PLDS Optical Drive Not Seen in Windows 7 |
PLDS DS-8A3S and DL-8ATS DVD-/+RW drives might not be seen in Windows 7 or the drive icon is not shown in "My Computer". Also, TSST TS-L633B DVD-/+RW drives with a firmware version prior to FW10 might not be seen or recognized in Windows 7 when a disc is inserted into to the drive.
Solution 1: | Update the PLDS Optical Drive Firmware (Windows Storage Controller) |
Download the appropriate firmware for your DVDRW drive as listed in the automated tool above from the Dell Support Website:
Attempt to complete the instructions below as quickly as possible to avoid the optical drive disappearing again.
Solution 2: | Update the PLDS Optical Drive Firmware (Intel Storage Controller) |
Download the appropriate firmware for your DVDRW drive as listed in the automated tool above from the Dell Support Website:
Solution 3: | Update the TSST Optical Drive Firmware (Windows Storage Controller) |
Download the appropriate firmware for your DVDRW drive as listed in the automated tool above from the Dell Support Website:
TSST TS-L633B firmware version DW10 - R235097.EXE
Solution 4: | Update the TSST Optical Drive Firmware (Intel Storage Controller) |
Download the appropriate firmware for your DVDRW drive as listed in the automated tool above from the Dell Support Website:
TSST TS-L633B firmware version DW10 - R235097.EXE
10 أبريل 2021
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Solution