NetWorker:由于主机名更改,许可证服务器返回错误

Summary: 由于主机名更改,NetWorker 许可证服务器返回错误。

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Symptoms

许可证服务器主机名已更改

NetWorker Management Console (NMC)

在 NetWorker 服务器上,启动 NMC 管理窗口,右键单击服务器,然后从列表中选择 属性 。在服务器属性窗口的许可选项卡中,浏览并选择许可证文件以填充CLP 许可证文本字段。

从 NMC 验证许可证文件时,出现以下错误:
 

Checking CLP connection using '/nsr/lic/licspec.properties'.
Checking license properties file '/nsr/lic/licspec.properties'
Found 'license.path=/nsr/lic/_NETWV_3651067_06-Oct-2018.lic'
Checking license file '/nsr/lic/_NETWV_3651067_06-Oct-2018.lic'
157364:nsrlic: Unable to check out 'NETWORKER_UPDATE': status = -16 'Cannot read data from license server system. (-16,287)'
157364:nsrlic: Unable to check out 'NETWORKER_CAPACITY': status = -16 'Cannot read data from license server system. (-16,287)'
157363:nsrlic: License file '/nsr/lic/_NETWV_3651067_06-Oct-2018.lic' issues found: 0
FAILED
 
lmgrd 服务正在运行,但错误仍然出现 "Cannot read data from license server system"

Cause

NetWorker 服务器已连接到旧的许可证服务器。
许可证服务器的主机名已更改。
端口 27000 和 27001 未打开。

Resolution

  1. 杀死了 lmgrd 服务
  2. 开始 lmgrd 服务并读取许可证文件
[root@emc]# lmutil lmreread -c /opt/emc/licenses
lmutil - Copyright (c) 1989-2014 Flexera Software LLC. All Rights Reserved.
lmreread successful
  1. 检查许可证服务器和 NetWorker 服务器之间的连接性。 nslookup ping 工作正常,但是当我们检查端口时,它在许可证服务器上失败
[root@emclicenseserver]# curl -kv hostname:27001
* About to connect() to hostname port 27001 (#0)
* Trying 10.33.16.154... Connection refused
* couldn't connect to host
  1. 在作系统级别打开端口 27000 和 27001,然后将其打开
  2. 更新许可证服务器名称,如 nsradmin 由于它具有旧的许可证服务器名称,并且用户已更改主机名
nsradmin> p type: nsr
type: NSR;
name:hostname;
version: \
NetWorker 9.1.1.5.Build.288 CLP Capacity License;
comment: ;
CLP License server: oldlichostname;
CLP License server port: 27000;

refresh license conformance report: No;
nsradmin> update CLP License server: newlichostname
CLP License server: newlichostname;
Update? y
updated resource id 3.0.118.14.163.194.113.75.0.0.0.0.10.33.16.151(8147)
nsradmin> p type: nsr
type: NSR;
name: hostname;
version: \
NetWorker 9.1.1.5.Build.288 CLP Capacity License;
comment: ;
CLP License server: newlichostname;
CLP License server port: 27000;

refresh license conformance report: No;
  1. 重新启动 NetWorker 服务器
  2. 在 NMC 管理窗口中>,依次单击服务器名称、>服务器属性、>许可选项卡,>单击 CLP许可证文本以浏览许可证文件 —> 单击确定。浏览文件并检查它是否已成功验证。

Affected Products

NetWorker, NetWorker Management Console
Article Properties
Article Number: 000044563
Article Type: Solution
Last Modified: 10 Mar 2026
Version:  5
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