SourceOne Email Management - Search report "Missing Items" errors when indexes are being rebuilt.
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Symptoms
When SourceOne Email Management Indexes are being rebuilt, any SourceOne Discovery Manager Searches or SourceOne Web Searches will report the following error:
Missing items in index
Error Detail: 16:(ArchiveFolder_YearMonth_IndexSet) (73 / 124) Search results may be incomplete, \\IndexSharePath\ArchiveFolder\YearMonth\IndexNum is incomplete. (0x86042D09) (0x86044109)
Cause
This behavior is working as designed.
Resolution
Run the search again after the index rebuilds are completed.
Affected Products
SourceOneProducts
SourceOne, SourceOne Discovery Manager, SourceOne Email ManagementArticle Properties
Article Number: 000056936
Article Type: Solution
Last Modified: 02 Jun 2025
Version: 5
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